Receptionist was very friendly and checked us in quickly. Room was very clean, the smell of the clean sheets met us. Beds were very uncomfortable. We stayed as a couple but it was two single beds pushed together. Room was clean but dated.

Very nice, great location, easy to work with

Hotel normalito, eso sí, muy cerca del casco histórico de Ponferrada…

Very comfortable, clean and well located.

Very close to Templar Castle

Lugar promedio,tranquilo

Good hotel very close to the historic centre. But the room was very hot and without a working a/c. Also, if you hope to have a restful night, look elsewhere. We had to leave the window open to try to cool the room and street noise continued until 3am. Noise from within the hotel continued well past this.

Atendeu as expectativas

The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard.

Excellent location beside the castle and restaurants. Very pleasant staff

El personal del restaurant puede mejorar su actitud de servicios al recibir al cliente

Location was in the old town and we had two days to rest with lots to see very near the hotel.

방사이즈는 아담하고, 청결했습니다

Un hotel básico pero limpio y con buena ubicación.

Bathroom too small , language barrier, otherwise good

Nulla

Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay

Buena.

Sin duda la máxima nota. La ubicación es fantástica, muy cerca del casco histórico, con muchas opciones de restauración y con sitio para aparcar. El personal es muy amable, atento y profesional. Todo muy limpio y renovado. La cama era muy cómoda. El servicio de restaurante/cafetería tiene muchas opciones con una excelente relación calidad/precio. El desayuno continental es fantástico, con zumo de naranja natural y pan tipo tradicional.

Creo que la decoración de la habitación se podría mejorar.