It was not a very bad hotel but it happened to have some car event outside the hotel at the carpark and so we were not able to get a parking space. And I heard that these events happened all the time so just in case if you are bumping into one of there it’s gonna be a big trouble ( terrible traffic and no parking space till 10pm)

Convenient for visiting local theme parks and it was good to have a range of fast food options nearby. The room was quiet and sufficient. However there was a horrible smell coming from the bathroom, there were hairs on the floor and the last persons toothpaste drips down the sink. The carpet was ripped and the pillows were uncomfortable. The paintwork was quite battered.

The staff were lovely; however, I didn't feel it was good value for money. At breakfast, the server was slumped in a chair, watching TV, which was not very professional.

We stayed at the hotel for a week as it suited our work commitments nearby. We stayed at the same hotel 2 years previously and the lift was out of order then and that is still the case. If you are not staying on the ground floor, you will have to carry any luggage up the stairway, which has a carpet that shows more stains than carpet design. It even looks as if someone has urinated in the corner of it. The hotel is very dated and could do with a complete overhaul. However, the staff are very friendly and dealt promptly with any request. The bar tariff on display is rather dated as the prices charged were higher than advertised. We will not be returning until there has been some improvements.

It was a good stay but in the winter it may cold to stay in the room as I felt cold.

All good

Safe, quiet, convenient, easy parking

The hotel itself was good, the bed was comfortable and all that but as I checked in from work just after midnight and couldn’t get a Beer at the bar it only gets 1 star from me.

Good value for money, comfortable, well located, polite and professional staff.

Very clean close to airport. Choice of places to eat including hotel and surprisingly quiet rooms considering where we were.

So handy!

The bedroom was dirty, the velvet headboard was full of dust which fell onto the soft bed. The mattress was extremely worn and as soon as you sat on it, you nearly fell off it because there were no springs left in the bed. The bathroom shower was full of mould and everything just seemed extremely worn. One of the worst nights sleep I’ve ever had in a hotel.

Very average

Had everything we needed - towels, TV, comfy beds, bathroom, kettle and supplies

The area around the hotel was full of dropped litter plus shower not working properly

Not convenient if you plan on visiting London.

Being at a service station, there were plenty of places to eat but there was alot of noise from the car park. Staff were friendly but slow to respond to requests. The room was clean apart from the bathroom fan.

Friendly check-in and efficient. The room could do with a deep clean.

Shower was disgusting, full of mould. TV didn't work either.

Good solid hotel and good value for money. Only issue was room needed a deep clean. The bed was clean but the shower handles and remote control were sticky and there were crumbs on the chair. Staff helpful