I arrived later night, the front desk person was called by knocking the door to process my room. Unfortunately they said there is no king size bed which I paid for. I had to sleep since next early morning had meeting,so no time to complain for 2 queen beds. Next day I asked again for king size, they changed my room to king size room. The room is good, only One noise of window. Other then that 2 issues, everything was perfect.

Fue regular… baños sucio y con mal olor en tubería de lavamanos. En restaurante donde sirven desayuno no encienden el AA, se siente el ambiente caliente..

Todo bien.

On the way.

Great hotel with wonderful friendly staff. We had a lovely stay

Muy buena opcion, tanto para un viaje de negocios como familiar. Estuvimos de paso, camino a visitar distintas regiones de Costa Rica y fue una estadia muy buena.

Decent property staff was friendly couldnt get guest services nor room service to answer the phone few times.

We are regular guests at the hotel, all rooms have a problem with boiling water in the shower. I have already written about this once. The water heating system is not set correctly and can cause burns.

Siempre agradable regresar, sin duda la mejor opción en San Jose

Siempre nos gusta quedarnos en el sheraton de Escazú. Buena atención. Está vez no me gustó mucho el desayuno en especial los huevos revueltos que tenían disponibles.. mejor pedir un omelette.

Modernes Business Hotel - tolles Preisleistungsverhältnis. Casino unten dran. Ansonsten gibt es fussläufig nichts in der Gegend.

Loved it

Great employees and I like the card room .

Standard hotel room, basic. Clean. I would stay there again.

Staff is great. The room, had a issue woth a dirty/stained towel prevented as clean/fresh. The 2 bed room, can sleep 4, had 2 bath towels and only 1 face/wash cloth. The bottom floor, back 1/4, of the hotel is vacant/unfinished. Its a older hotel too. The pool is small vs how its portrayed online with photography and chares a crammed area with a restaurant, very odd. There is a casino onsite, but, has less slot machines than it previously had. The casino was ok.

Great breakfast Please clean the windows in the pool area

Anche se non è in città, è proprio comodo per l’aeroporto e da raggiungere se in viaggio di lavoro senza incasinarsi nel traffico del centro. Intorno non c’è nulla e serve un taxi o Uber. Tutti molto gentili! Colazione che di meglio non si può, qualità molto alta. Bella zona palestra attrezzata e nuova.

Mejorar la limpieza de los baños tanto de los cuartos como del restaurant nuevo

The property and the overall stay was excellent. I was particularly impressed with the two ladies at the front desk, Ariana and Janiua.

Overall great and luxurious!