Idoop Hotel by Prasanthi
Explore Idoop Hotel by Prasanthi
Overall Ratings & Reviews Idoop Hotel by Prasanthi
Traveloka (4,977)
Other sources (53)
8.5
Very Good
From 4,977 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.0
Location
8.6
Service and Facilites
8.5
People often mention about Idoop Hotel by Prasanthi
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Distance to City Center (50)
Staff Friendliness (47)
Bedroom (43)
Ambiance (39)
Bathroom (36)
Accessibility (34)
Room Space (33)
Hotel Area (33)
Surroundings (32)
Taste (31)
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Traveler Reviews Idoop Hotel by Prasanthi
Number of reviews per page
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40
Customer reviews
t***a
8.5
/10
Reviewed 23 hour(s) ago
Always comfortable when staying here, close to everywhere
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Priyo
Business
8.8
/10
Reviewed 1 week(s) ago
The staff is accommodating and friendly.
However, a ramp may be needed to facilitate luggage handling and access for those in need.
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Accommodation's Reply
13 Nov 2025
Hello Priyo A. S.! This is Mataram Idoop Hotel. Greetings from us, we are a traditional Indonesian hotel. First of all, thank you for choosing to stay at Mataram Idoop Hotel. Your feedback is very valuable for our continuous improvement of our service quality and comfort. We apologize for not being able to provide you with your luggage. We will handle your luggage with even greater care and attention in the future. We will continue to strive for improvement and improvement to provide our guests with an even better stay experience. We look forward to welcoming you back to Mataram Idoop Hotel. Thank you! Abdul Basil, Assistant Regional Manager
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F***a
9.7
/10
Reviewed 4 week(s) ago
Close to the center of Mataram city, close to restaurants. But at night it can be very noisy if there are drunk guests, please pay more attention to comfort.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest regards, idoop Hotel Mataram. A true Indonesian hospitality. First of all, thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us to continuously improve our service quality and comfort. We will continue to improve and provide a good experience to all our guests. We sincerely hope to welcome you back to idoop Hotel Mataram again. Best regards, Abdul Basir Assistant General Manager
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A***e
Staycation
8.8
/10
Reviewed 5 week(s) ago
The cafe behind the hotel is very noisy
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Accommodation's Reply
22 Oct 2025
Hello, idoop Hotel Mataram offers a warm and genuine Indonesian welcome. First of all, thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very helpful in further improving our service quality and comfort. We will continue to improve and provide a good experience to our guests. We sincerely hope to welcome you back to idoop Hotel Mataram again. Hello, Abd. Basir, Assistant RDM
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Dimas W. L.
8.4
/10
Reviewed 5 week(s) ago
Looks very old, the building not well maintain, need some renovation.
Staff was ok, location was good, if you can renovate the looks from the outside as well as the room will be great
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Accommodation's Reply
13 Nov 2025
Dear Mr. Dimas,
Warm greetings from idoop Hotel Mataram.
Truly Indonesian Hospitality.
First of all, we would like to thank you for choosing idoop Hotel during your stay in Mataram City. Your review will be very helpful for us to continually improve the quality of our service and comfort. We continue to grow and develop to provide a positive experience for our guests. We hope to welcome you again at idoop Hotel Mataram.
Sincerely,
Abd. Basir
Asst. RDM
YM
Yeni M.
9.4
/10
Reviewed 6 week(s) ago
This hotel has a good chef, the breakfast and dinner were delicious. The staff were kind. The location is strategic, close to the Mataram city center.
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Accommodation's Reply
09 Oct 2025
Dear Ms. Yeni M. Warmest greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM
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SN
Septiana N. W.
Business
9.1
/10
Reviewed 6 week(s) ago
Overall, it's okay, comfortable for resting, the restaurant has a pretty good menu, but when I wanted to borrow an iron from the room, it was already okay to call, but it turned out that I didn't know that it could only be ironed and I had to pay again. Hopefully, it will be better in the future.
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Accommodation's Reply
09 Oct 2025
Dear Ms. Septiana N. W. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We apologize for the miscommunication that occurred, we inform you that we do not lend irons to your room. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Verified Traveler
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and check-in was easy. The location is close to the city center and affordable.
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Accommodation's Reply
02 Oct 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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N***r
Leisure
8.3
/10
Reviewed 8 week(s) ago
If you're just staying overnight, it's fine. For three people, ordering a superior room is a bit cramped. Cleanliness is also mediocre. It's in the city center, so grab-and-go food is easy.
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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AF
Achmad F.
9.4
/10
Reviewed 11 week(s) ago
My experience staying here was pleasant, the price was affordable, but the facilities were good, cleanliness was maintained, and the room was quite comfortable.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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T***a
Leisure
9.7
/10
Reviewed 12 week(s) ago
Friendly staff, rooms always cleaned without being asked, and affordable prices. I'll be back here next time I visit Mataram.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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R***o
Business
8.5
/10
Reviewed 12 week(s) ago
I think there could be more TV channels; only 7 isn't enough. Or perhaps a smart TV could be installed.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We will convey your input regarding the addition of TV channels to Management. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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f***i
8.4
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, the hotel is close to the city center, but the only thing lacking is the atmosphere of the old rooms. If possible, they could be renovated and the paint color changed.
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. Your input regarding the repainting of the rooms is currently underway, but we thank you for your concern. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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C***l
10.0
/10
Reviewed 13 week(s) ago
Good quality hotel, really good
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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A***e
10.0
/10
Reviewed 14 week(s) ago
Friendly and helpful staff, good food, close to the mall
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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O***i
Business
8.8
/10
Reviewed 14 week(s) ago
Room ok, service ok, wifi ok, everything ok
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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M***y
8.5
/10
Reviewed 15 week(s) ago
the hotel is nice, clean, friendly service
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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AF
Aeko F. U. F.
10.0
/10
Reviewed 17 week(s) ago
Friendly staff. Nice hotel room. Clean.
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Accommodation's Reply
06 Aug 2025
Dear Aeko F. U. F. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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C***o
Staycation
8.8
/10
Reviewed 17 week(s) ago
My first time staying here, and overall, it was a pleasant experience. The room was clean, the bathroom smelled nice, and the room was spacious, without feeling cramped. The only thing I found lacking was the breakfast menu. Upgrade it, and it's perfect.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Our Valued Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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T***c
10.0
/10
Reviewed 18 week(s) ago
Good hotel with good experience. The workers are so thoughtful and have fast response.
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Accommodation's Reply
06 Aug 2025
Dear Our Valued Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Number of reviews per page
20
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