really good

酒店设施齐全且较新，服务周到，各类需求能及时响应

酒店很乾淨衛生， 服務良好， 不錯的住宿體驗

酒店環境及員工服務相當好，只可惜泊車收費出問題，首先 hotels.com 寫明每日收 euro 40, 結果酒店收我每日 euro 50, 服務員解釋細型及中型車收 euro 38, 大型車收 euro 50，但我泊的車只係一部5座的房車，又唔係7座 suv

美好的體驗！

Housekeeping not good , not replace the new shower gel , shampoo etc , bathrobe didn’t change for 4 days , would not fold the clothes for us

共住了4個晚上，第一天因時差在酒店睡下午覺，突然有員工開門查看雪柜物資嚇死了，第二天安排送到酒店房的東西也少了一件，第三天回到酒店竟然有別人的東西放到了我的房間，所以整體環境都好地點也好，就是安排比較混亂，如果這點都處理好就完美了

服務佳的飯店 每次到米蘭出差必選之飯店！！

Very new hotel. Contemporary and chic design. All fitting are very new. Staff are friendly and smart dressing. Breakfast location is surprisingly good. Just 3 mins walking to Metro. My stay is during Milan fashion week, many fashion people and was told one movie star staying here :) One thing, the room lighting is very dimmish. Not comfortable for working & serious reading. Overall is good value for money.

Located near repubblica station, just 2 mins walk to the nearest metro entrance Elegant, trendy and comfortable room but the water will splash easily in shower place, need to improve the design

The hotel staffs are very nice and helpful, especially the door men, they always greeting you with big smile, our little girl is so happy during staying there.

New and trendy design. Friendly staff.

Five stars

Amazing

Excellent stay, staff are so polite and welcoming. Help was given whenever we needed. Especially Emma at front desk she was just wonderful. Definitely recommend and will definitely return.

High class hotel with very helpful and accommodating staff.

Propiedade muin buena pero avía muchísimo moscos e cuase no avia opción de restaurante dentro del hotel

El Lugar super bien la atención maravilloso solo mucho ruido en las noches

The hotel itself is nice. The reception and concierge staff very nice however when you get to the housekeeping that’s a whole different story. More like a 3 star hotel cleaning, complained many many times but not much improvement .. actually the housekeeping manager smiles when you complain.. stayed for almost a month.. and the breakfast is definitely not 5 star. Don’t have high expectation.. for apology all we got was ( sorry) and a glass of cheap proseco.

We reserved interconnecting rooms for our family of four, including two toddlers, expecting a comfortable and smooth experience. Upon arrival, we were immediately informed that none of the TVs were working due to an unresolved system issue—something we were never told in advance. The situation quickly worsened when we discovered that the thermostat in the kids’ room was malfunctioning, keeping the temperature locked at an uncomfortably cold 60°F. Despite informing the front desk, we were told there were no available interconnecting rooms to move to. As a result, our toddlers had to sleep in our bed, which made it extremely difficult to manage rest, space, and our overall comfort. Adding to the frustration, we used the hotel’s laundry service multiple times, only to have three items go missing. After repeated follow-ups, the clothes were located and returned—but only two days later, which was both inconvenient and unnecessary stress during our limited vacation time. On top of that, when ordering room service on two separate occasions, the staff member delivering our food insisted that we tip in cash, creating an uncomfortable and inappropriate experience in what should have been a relaxing setting. Altogether, these issues disrupted our stay, added unnecessary stress to our family trip, and significantly diminished the quality of our vacation. We expected a much higher level of service and reliability, especially considering the price point and the reputation of the hotel.