Great clean property. Had to book in an emergency due to a mishap at another reservation elsewhere. Place was very accommodating, great staff. Definitely recommend.

Good experiences

The room was perfect , bed comfortable ..just very disappointed hot tub was broken …I booked there for the hot tub :((

Gfre

Customer service was excellent from the first phone call to check-in, and the front foyer and property were clean and welcoming. The room was comfortable, but there were stains on the carpet and the fridge didn’t work properly. Blackout blinds and a clean shower were a plus. The pool was open, though part of it was under heavy maintenance, and the hot tub could have been hotter. Free parking and Wi-Fi were appreciated. For a Hyatt, I expected more overall. Decent stay, but plenty of other options in the Buffalo area. ★★★

Nice and clean. I’d stay here again

Places to lounge outside

Clean, comfortable and great staff!

Nice property, pleasant staff

Love the hotel. Clean and friendly staff

The front desk attendant was kind and helpful and answered any and all questions asked to assist us.

Nice stay

Excellent

Awesome

Welcoming staff and pleasant surroundings

This hotel was perfect for our family's multi-day stay in the Buffalo area. Close to restaurants and short drive from the highway, its location was great. The only reason I did not give it 5 stars is because there should be a rule against bringing dogs (non-service) into eating areas. During breakfast times, every entitled dog owner would let their dogs sniff around the food service area (unhygienic at best) and in two occasions, the dogs went to the bathroom on the floor. You can still be pet-friendly and keep them out of the food service area.

all

Super amazing

The service staff is top notch!

Our stay was perfect for our trip to see the falls. The hotel was very clean and in a good area. The staff were friendly and even helped us look up an address for a restaurant when we checked in. The room was very clean and the beds were comfortable.