Very nearer to go to the downtown!

The bed is super comfy and the bathroom is quite wide. Excellent service. Though refrigerator and shower head should be cleaned! Overall great hotel worth staying

Excellent

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.

카자흐스탄 국가 GDP 수준에 비해서는 높은 고가의 호텔이었으나 교통편의성 서비스 등 만족스러웠습닏. 다만 조식이 기대보다는 못한 느낌이었음.

This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.

.

We were warmly welcomed and the check in was quick, easy and our room was upgraded.

Gutes Hotel mit europäischem Standard. Zimmer war sauber und ausreichend groß, Klima hat gut gekühlt aber ließ sich nicht komplett ausschalten. Im Flur im 4. Stock leider sehr laute Klima ohne Wirkung und unangenehmer Geruch. Frühstück war ausreichend, Brot und Kaffee leider Nix.

Bien placé, bien équipé, spa sympa

Guzel ve keyifli

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.

호텔은 오래되어 낡았으나 청결하게 관리되어 있음. 하지만 에어컨이 약히고 작동시 소음이 심한 편임. 예민한 사람은 취침에 방해될 정도임. 아침 조식은 좋았지만 매일 똑 같은 메뉴라 오래 머물 경우 문제가 됨.

Very special and clean room. I will stay at Dostyk again!

Perfect place, testy food, Next time travel only Dostyk Hotel !

ZONA TRANQUILLA - ALBERGO COMODO

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.

Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.

The hoteliers are friendly and the rooms are kept clean. Next time I visit Almaty again, I will definitely stay at this hotel again. The only regret is that I left my baggage at the hotel, but there was no separate storage room, so I kept it next to the front desk. Like other hotels, it would be nice to store luggage in the storage room and give luggage tags to customers to manage them safely. But you don't have to worry about losing your luggage or not.