No air-condition in rooms. Those cooking tools are dirty or even damaged. Ventilation in toilet is not working as well. One more thing, after noting every information about the room in the check-in desk, we were told that our room (delux double ) were changed to another one ( double ), though we got a wine and $30 for compensation, we are not happy with the arrangement and last minute notification.

It is a good apartment , good location ! Love it , staffs are nice , the view is good

主臥房的床有點太小，離車站很近，住宿樓下附近都有超商及餐廳很方便

It is not a real hotel, but a rental apartment It is not easy to find the entrance, you should call the manager at first. However, it is a well-equiped and clean accomodation in a very good location. It is easy to access the South Cross Station and bus terminal.

位置極好, southern cross station 就在附近. 所在樓層極高可觀賞墨爾砵美麗的景色.

Just 5 minutes walk from Skybus station and supermarkets. Tram stop just next to the apartment. Room will full electronic appliances for cooking and washing clothes. Will stay again when visiting Melbourne! A good alternative to hotels for leisure and business stays.

Great location, quaint place for staying, comfortable beds and sofas, nice soft rugs on the floor and fast escalators, also the apartment has got big nice windows for viewing perfect scenery of Melbourne. I think the apartment should add air conditioners in bedrooms for better ventilation and set up a more efficient counter for check-in.

Great location, close to Southern Cross Station. Apartment could have done with a good deep clean. Property manager arranged for early check in

We were so happy with our stayed. The apartment we were staying was absolutely clean , but they might need some spared doona or blanket as it was a bit cold during the night . Checked in was a bit difficult but overall everything was fine. Definitely will stay again.

It was a great place to stay, views was amazing but the only thing that let the place down was the cleanliness of the apartment . When we got there it seem that the place was not clean for a whiled. The bed sheets was not washed, so we had to get them washed.

Beautiful and clean place, the stuff were super friendly. The location is just perfect.

Conveniently located in Collins Street walking distance to supermarket. While as other people have stated the apartments needs a little bit of light maintenance however was still impressed with the modern facilities and very competitive price with all the usual extras. I would definitely book again when needed.

The actual check-in process was great, I had no problems getting my key/security pass and finding my room. The apartment itself was generally pretty clean, but there was a really gross stain running down the outside of the toilet bowl which I had to clean myself because I couldn't deal with looking at it the whole weekend. The walls in the corridor outside the apartment on my floor were pretty grotty too to be honest, and piling rubbish up against a wall near the lifts isn't ideal. I had a little trouble with using the lifts at one stage as well; when I pressed the button to call a lift to the ground floor, the only one that would respond didn't go higher than the 9th floor. My apartment was on the 40th floor and my security pass wouldn't allow me to go to any other floor so I had to just wait for ten minutes till someone used the correct lift to come to the ground floor themselves. It sounds like a lot of complaining, but I was actually pretty happy with my stay - the view was amazing, apartment was well stocked and the heater was much appreciated given how cold it was outside. I don't know if I'd have loved it so much if I'd paid full price though to be honest.

We stayed in Room 4110. Communication was good, check-in was quick. We had stayed there last year and was impressed, however we were disappointed in our room this year. The drainage from the shower was horrific. 1st shower, there was water on a third of the bathroom floor, and was evident we weren’t the first ones this had happened to - the timber around the door frame had been taped down on one side & coming apart on the other. The room was dusty & hadn’t been vacuumed. During the night, the wall creaked right near the bed head - no sleep at all (3 nights out of 5). Great location, but don’t think I’d stay there again for the price we paid.

Nice location. Was a little noisy . Few things broke like shower clamp . Blinds in bedroom didn’t close all the way and the closer did brake but was fixed quickly. Friendly service. Nice pool and friendly staff. Bed was comfy and I would stay there again . 😄

Reception on 33 rd floor Having to get out of garage then go back to room to drop keys Lifts are appalling

Is an apartment in a tower in Central Melbourne CBD right next to major subway station and the free tram. Awesome location, especially if not driving. If driving, parking is a little awkward and should really be included with hotel rather than paying extra. Apartment was spacious and good. Good view. Liked the pool and view from there as well.

Fabulous, we were there only here for a short visit but thoroughly enjoyed it

The location of the property was fantastic. My apartment was nice, clean and quiet.

Very nice apartment, would definitely stay again. Also, really good "Restaurant 1903" not far away in Spencer st. Good meals and excellent value with a decent red wine included with 'specials'!