Front desk staff were so incredibly friendly, particularly Hayley. Very rare these days.

Great staff and service! We really enjoyed our stay and it’s the staff who made the difference.

I was in town visiting family for a week and really enjoyed my stay. The hotel staff were so very friendly. I was greeted each time when I entered and left the e hotel. The staff that were located in the seating area during breakfast time were awesome, very cheerful and helpful. Loved the breakfast options and really loved the outdoor patio area. Everything was so clean and very well kept. Rooms were comfy and beds were great. I will definitely come back here. Loved that hotel was downtown and close by several cute restaurants and nice location.

Friendly staff!

This Hotel is getting a bit dated in interior design and features. The staff were good, attentive to our needs. The elevators though need attention...the auditory notification bell is WAY TOO LOUD and unwelcoming.

Hotel was clean aside from a bunch of crumbs in nightstand drawer. No hair dryers in bathrooms and when I called to ask for one at front desk they said I had to put in request for one and would receive the next day which wasn’t helpful at ten o’clock at night when I had wet hair. We had an early flight and breakfast didn’t start until seven. They didn’t offer bagged breakfast as some hotels do. And the king bedroom had a tv but it did not work. Definitely was not up to par with other Homewood Suites I have stayed at.

Notified property throughout the week that I was planning a party

Our water was out for over 3 hours, poor customer service as far as the house keepers, our room was never cleaned or supplied with towels. We had to call front desk 3 days in a row. Saturday front staff brought towels. Dresser drawer in room busted, dead bugs in living room area. First time we have ever been unsatisfied.

Perfect everything

Great location in the River Market district, Spacious, clean suites with kitchenettes are ideal for family stay. Staffs are friendly, awesome swimming pool, breakfast is good. Parking is cozy but need to pay, and elevators occasionally slow, but overall a comfortable and convenient choice.

The hotel was great for what we needed. The room was spacious and Yolanda at the front desk was friendly and helpful. The rooms were a little outdated with some wear from time, but it was clean and comfortable.

We had a good experience there. Everything was solid. The only downside was that the pool wasn’t in good condition but they were cleaning it out so that ain’t that big of a deal. Everybody was friendly. I’d stay there again.

I remember when this was a nice hotel. The elevator was out the entire time. The room was humid and musty. Housekeeping did not clean my room. When I asked for service, a woman made the bed, grabbed the trash and left. The breakfast was not up to par. The coffee bar has fruit flies EVERYWHERE. This place needs a facelift!!!!

The staff was welcoming, however, once arriving in our room..we noticed a large blood stain under the pillows on the sheets. The pillowcase was also stained. Unfortunate as we did have high expectations. Our family stayed at this hotel solely due to the photos online of the pool. We arrived late in the evening. By the time we saw the pool, we noticed it was completely unkept and dark green waters. Not impressed.

It was fine room was clean staff was nice pillows suckked

It was a very dated hotel with very smelly furniture in which was falling apart. Had my wallet stolen and felt bad I had my family staying in such a dump

Awesome stay. Staff was super friendly. Will stay again when in town for sure

Good location to walk

I always enjoy my stay. Staff is always friendly and accommodating.

Broken elevator. We were yelled at to get out of the pool 10 minutes past 10 PM. No pots or pans for the stove burner. No blankets or sheets for the sofa bed. Hall way extremely hot. 5 mins past checkout, a knocking at the door. Nonstop phone ringing to remind us of checkout time.