Staff need to improve their language skills, especially English. We found cockroaches in the room twice.

Staff are nice and speak fluent English

詢問推薦餐廳時，服務人員主動詢問想吃的類型，並積極幫忙訂位跟叫車，非常感謝，雖然只是住最基本的房間，但直接面向大海，早上6點醒來看到的風景超美，還可以一邊泡澡一邊看海，早餐的哈密瓜跟不確定品種的橙類都超好吃

Great place , great service

景色優美，服務很好，下次會再來

整體環境舒適，服務員非常有禮貌，房間有獨立於溫泉，早餐係自助餐，選擇非常多選擇，晚餐係海鮮餐， 環境氣氛一流，下次會再選擇住呢間酒店

非常棒的五星飯店，自駕剛抵達飯店人員會幫忙謝行李及泊車服務，接待到寬敞的沙發空間進行入住流程，完全能照顧到遊客疲憊的精神，抵達時間已晚錯過了下午茶，還是有免費提供酒水讓我們帶回去房間，也有給我們日出時間房間可以直接享受日出美景。房間寬敞設有溫泉池及陽台。非常舒服

Good!

Nice private pool

雖然Hotels.com標示4星級，我覺得值5星。酒店對客人非常細心，入住登記時職員很詳細解釋酒店設施，房間很大，玄關、衣帽間、私人溫泉、浴室、洗臉間都是獨立空間的，窗外是無敵海景，床大到2大2小都無問題。房間的獨立溫泉每晚回去泡湯是一流的享受。早餐選擇非常多，餐廳、大堂都是無敵海景，大堂設有免費咖啡機，坐在大堂享受咖啡非常舒服。酒店位置距離別府站約20分鐘巴士，外面就有巴士站，10-15分鐘路程就可以走到別府大學站坐JR火車，附近食店不多，只有一家迴轉壽司和KFC。交通方便程度不及火車站旁邊的酒店，但仍是很值得推薦的溫泉酒店。

房間非常乾淨，可以坐在陽台欣賞海景。公共浴池很乾淨。服務態度很好。

Excellent servicr and very clean room.

Very good view and the breakfast is good

Excellent service. Friendly staff. Could pay more attention on guests travelling with seniors and babies.

Nice hotel, very comfortable

I recently stayed at this hotel and had a wonderful experience. The place has a nice view and a pleasant atmosphere. The room size was huge, which made my stay very comfortable. The onsen (hot spring) in room was also very nice and clean, providing a relaxing experience. The buffet breakfast had a wide variety of options and the dinner was absolutely delicious. I highly recommend this hotel for a delightful stay with great views, spacious rooms, and tasty meals.

整體而言環境寧靜舒適！完全可以令人身心放鬆！我必定會再次到訪。 唯一缺點自動販賣機沒有可樂飲品選擇

Good service

一泊二食，晚餐尚算豐富，自助早餐值得讚，房間內溫泉方便，私隱度高。

Excellent view and food!