在這漂亮的酒店住了4個晚上，感覺舒適，酒店提供免費電動汽車服務，很體貼，雖然我們自己租了一架大Van,但平日出入用酒店提供的smart car 到市區很方便，餐飲方面，有2晚在酒店餐廳用餐，食物及餐酒都不錯，惟早餐所提供的食物種類及質量較一般。另一點不太滿意的地方是，這酒店出名的水療中心，我們三位女士原想安排水療服務，但原來他們只有兩名一男一女的服務員，所以不能安排同一時間做spa,故我們只能放棄，有點失望。

It was an awesome experience for us and this is certainly one of the best 5-star experience for us. The service is at a super high level!

The staff was wonderful, the view was incredible and the Smart-cars made available to us to drive made our trip! If you want peace and quiet with a very romantic view and setting this is the place.

Easily one of the most incredible hotel experiences I’ve ever had! Expensive, yes, worth it, absolutely! We arrived from Milan a lot earlier than the check in window, and they offered to hold our bags, gave us an tour of all of the amenities the hotel had to offer, and give us a complimentary car to drive ourselves to the city center while we waited for our room. After driving back from the city center and turning the car back in, we were showed our room and left with chocolates and wine while they brought up our bags. The in-hotel restaurant was open for lunch so we grabbed a bite to eat while we enjoyed the incredible view of Lugano lake. I can go on and on about this hotel but, if you have the money please make an effort to stay here and experience luxury in the way it’s meant to be enjoyed.

Super modern, well equipped. Quiet and away from the city. Walkable but a steep Climb from the lake. Amazing views

TOP TOP TOP

Great location and service. Food and spa are also very good. The rooms are brand new and modern, but perhaps too modern. The shower stall doors kept coming off the rails, and everything in the room is controlled by a tablet that kept losing connection.

Fantastic spa resort with a great view. It is quite a small hotel so atmosphere is very quite. They have great courtesy cars which are essential to travel in and out of Lugano town

Hotel lindo, quartos grandes e confortáveis. Status atencioso e prestativo.

Perfect to relax

Best hotel ever

This was my first stay since having inly stayed at Villa Castagnola a few times when in Lugano. The rooms are fantastic, view amazing, great room service (had breakfast twice), and the Michelin 1 star was a considerable gastronomic experience.

Todo excelente

Todo excelente

Really nice property with the best view. Great SPA and also you get included a smart car and electric bike.

직원들이 엄청 친절했어요 모던한 인테리어와 조용하고 높은 곳에서 보는 경치가 좋았어요 호텔의 전기소형차를 직접 타고 시내에 갈 수 있어서 좋았어요

👌

Very nice hotel and the view !!

Hotel fantástico! Estrutura elegante/sofisticada. Atendimento prestado pelos funcionários condizente com o alto padrão do hotel.

Great place to stay. We definitely will return back . Felt like home .Everything was great ,I miss it already. Thank you so much.