Excellent.

Mi estadía fue buena.

While staff needs attention to detail. This Hotel is a good choice in this area .

Spent over an hour trying to check in. The staff was not familiar with Expedia, or the fact that you could book and pay via Expedia.

Breakfast .

The service was very good,thank you.

It was so loud and parts of the hotel are under construction.

One of the worst places that you can stay. Pictures are not accurate of what is the reality. Stay out of this place. Mattress so hard linen all stained is just horrible place.

Great!

Not much to say about this peoperty other that is in need of attention to detail.

Flight was delayed overnight, so I booked a hotel closer to the airport. Although only there for four hours - it was very nice. Clean, comfortable, and welcoming to a weary traveler at 11PM.

Was asked to leave the key from the room at the front desk every time I get out . Breakfast was empty and never was refill

The food at the restaurant was very good.

It would have been better to being able to have a safe

All of the Palmetto staff are excellent. Our taxi took us to the wrong hotel and the staff member was able to get us a taxi to the right hotel. At the hotel, the receptionists were cordial and helpful. When we needed a taxi, they ordered one for us and showed us how to get them. The hotel was clean and the breakfast was delicious. We would definitely stay here again just for the service alone.

nice place

This was a great location with helpful staff members.

Our stay was okay until staff mishandled our clothes and failed to return them in due time, causing us to leave to another country without clothes because they never returned it (laundry service). Staff apologized and promised to mail it back to the US at no guaranteed time.

The hotel is not situated in a high end neighborhood but a decent place. Hotel itself was very clean, good staff, great breakfast. Room service was limited due to Covid but overall I will give it a solid 8 out of 10

Our stay at Palmetto was brief but good we felt accommodated and the place was clean and decent. We needed a place to sleep and regroup for a few hours before heading back to the airport but I wouldn't have used it as my base for Lima. The neighborhood was sketchy at best but it was what we needed at the time.