这是我第一次入住假日别墅酒店。酒店干净宽敞，地理位置非常便利。KSL购物中心和假日广场都在步行范围内，购物和餐饮都很方便。

这是我第一次入住假日别墅酒店。酒店干净宽敞，地理位置非常便利。KSL购物中心和假日广场都在步行范围内，购物和餐饮都很方便。

我本人也是酒店从业人员，总体来说一切都令人满意。以后还会选择这家酒店。

酒店周围有很多餐馆。停车位充足，车位自动扫描，进出方便快捷。早餐也很棒。

工作人员乐于助人且友好。

一如既往，这仍然是我们首选的酒店。餐饮标准与疫情前相比有所下降，但总体来说仍然不错。

我们之前在这家酒店有过一次不愉快的经历，当时5月18日至20日发生了计划停电，我们事先没有收到通知。这次停电给我们带来了很大的不便，尤其是对我患有幽闭恐惧症的伴侣来说。我们不得不从高楼层爬楼梯，在闷热的用餐区用餐，食物选择也非常有限。 当我们得知我们即将入住的酒店再次发生计划停电时，我们立即联系了酒店，他们允许我们取消预订，而且没有任何罚金，这让我们感到欣慰。然而，Traveloka的政策不允许退款，考虑到当时的情况，这令人失望。 如果不允许退款，我们希望Traveloka只收取手续费，或者帮我重新安排一个我可以再次入住酒店的日期，因为酒店没有向Traveloka或其合作伙伴收取此次预订的费用。

不错的酒店，有漂亮的无边泳池。地理位置便利，靠近KSL购物中心。早餐自助餐有点混乱，可以更好地管理。总体来说，体验不错

出差入住了5晚。酒店条件和设施超出我的预期。请保持品质。以后我还会再来的。

Good to have hand held shower on the 21st floor room. Poor thing about the bathroom was the water pressure for the shower was low. Almost impossible to bath unless we hold the shower head.

Staff friendly and accommodating.

It's my 2nd time stay at Holiday Villa for a weekend short trip with my family. Love this hotel, the staff are friendly and helpful.

Aircon not strong. Sweat whole night. 18degrees celcious but feel like 28 degrees. Call room service but nobody pick up. Do better guys.

The carpet is very smelly. The bathtub also not clean. The pricing is not worth with the quality. The only good thing is strategic location. Thanks.

Sangat memuaskan dan bersih ditingkat kan.

This was my third time staying at Holiday Villa hotel. As per previous stays, it was a good experience. The hotel room was clean and the bed was comfortable. The location is also ideal, as it is just opposite ksl mall. Just to share that the hotel collects a 100 ringgit deposit prior to check in, which would be returned upon check out.

It was an excellent location as it's a short walking distance to KSL mall. The only issue was the procedure of check in. We had checked in at 2pm as stated but was told the rooms were not ready and to come back an hour later to pick up the keys after registration. When we went back at 3pm, there was a long queue and we were told to queue again even though we have already checked in an hour ago. We have to join the queue with the rest who were just checking in. It just defeated the purpose of checking in at 2pm as stated and had to queue again just for collection of keys.

Pelanyanan reception sangat tidak sopan & kasar, tidak punya sopan santun & kurang ajar.

Not too far from immigration center. Walking distance to Medan Selera food court. Exchange center downstair. Next to ksl mall. Check in is fast even on weekends (tnxs Ms. Wani). Room is big. Breakfast has many options (packed on sun). Overall is worth the money.

It 's disappointing that the mini fridge in Room 2114 isn't working-we bought some food item which needs to be kept in fridge before we leave the following day back to Singapore. Also, the safe cannot be programmed as per instruction manual. Beside that, the rest are good-room/toilet cleanliness, breakfast.