The service is very well, love the hot spring, the view is beautiful, enjoy Japanese style meals and the room. The only thing is the hotel is on the top of a hill, there is a 10 min walking from cable train to hotel, when we were leaving, the hotel dropped us off the strain station. You may call them to drive you to the hotel if you have large luggage. Overall, I would like to revisit it again, and highly recommend this hotel!