Arrived late in day, no hot water for shower, not rectified, and no hot water in morning for shower.

Got to check in, our room had been given to someone else who checked in earlier. Then the room they went to give us wasn’t available for another 90 minutes at the earliest and this was already after 4pm. End up asking for a refund and left

nice place to stay

Great customer service and very welcoming. Was nice being taken to my room. And offered help. Curtains were slightly small for windows and bed was extremely uncomfortable. Maybe leavimb information around heating coming into winter will be a good idea also.

Just look past the decor and the suite was great. We would come back here because of its proximity to the university halls of residence.

Drapes didn’t fully cover windows Fridge freezers need defrosting Reception was very welcoming and helpful with bags

This is an older property but it’s clean, it’s safe and everyone I interacted with at the office was very helpful and nice. There’s lots of restaurants nearby and the University of Otago is less than a 10 min walk. There is onsite parking. If you’re arriving late they’re able to help with a later check in.

It was great

Operators friendly, motel is well placed for biking round the harbour. While dated just a little more attention to cleaning and small repairs would up the rating

Was clean and close to the Uni but that's about all that was good about it. Woke up tired on both days as the beds were average and pillows seemed to have no fluff in them. In hindsight, I should rather have paid a bit more for a more comfy stay. Our family of 5 made the most of it regardless.

Room was basic but tidy and with everything we needed. Host was super friendly and very helpful. It’s just a slightly rougher part of town with all the student flats, made worse by it being the last weekend for many students in Dunedin.

Good property to stay

It was dirty ,grounds were all overgrown and other HC Tenants there were uncomfortable