> I really enjoyed my stay at this hotel— the view was spectacular and the room facilities were modern and clean. However, I found that the kitchen utensils were a bit limited, especially the cooking pots, which made meal preparation a little difficult. Also, the mattress was quite soft and made it hard to get a comfortable night’s sleep. > >I hope the hotel can consider these points for future improvements, but overall it was a pleasant experience.

The guest washroom is quite big but the shower cubicle inside the washroom is too small and the balcony of the master bedroom has been separated into halves with the second halves shared by the adjacent unit

Rick service is very good.So friendly to customer. And answer all questions to us.

非常舒適，乾淨

可以免費寄放行李，非常NICE。最後的住宿地址與原本預約時顯示的地址隔了二條街。房間內的烤箱無法使用，爐具也無法點燃，感覺糟糕

很新的酒店式公寓， 方便的地點， 走路可以到Queen Victoria market, 酒店雖然沒有每日客房清潔， 可是有拖把讓房客簡單整理， 整體很安靜及舒適。

A bit away from the southern cross station.

15樓非常棒的美景，讓我整晚都不想睡 環境相當乾淨，非常美好的一晚

Super spacious and a great price. Easy check-in and check out. Appreciated the free upgrade

We were very disappointed when we first walked in the apartment. The apartment itself was listed as a superior apartment and was in a completely different building and 200m walk away from the check-in at 392 Spencer St. Some of the furniture in the room had chips/damage and tardy although the positives are that the room had a washer/dryer, full sized fridge and a decent sofa and was a decent size. The bathrooms were both well equipped with fantastic showers with hot water and strong pressure. However, the bedrooms are very small and the King Sized bedroom was actually two single beds pushed together and there was no room to get into the bed from one side..

The apartment was great and clean however we booked and stayed at this accomodation because it stated there was a pool. We were advised we didn’t have access to the pool because we were in a one bedroom apartment and the kids were very upset. I would have booked elsewhere if I’d known.

Enjoyed the stay. One downside was as soon as you come out of your room into hallway smelt like an Indian Restaurant.

It was good

Enjoyed our stay

The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.

The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.

Great property , quiet and closer to all landmarks

I liked everything

Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud. When our plans changed, of course they do not refund. For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.