Room was very small

Muestran fotos q no son. Escojimos un portobelo en fotos y cuando llegamos nos enviaron a otro totalmente diferente

La atención muy buena y todo céntrico para moverse y disfrutar de la isla

Todo muy bueno. Atencion, habitaciones, servicios, comida.

Acomodação bem localizada com ótimo café da manhã. Contudo, o banheiro tinha um cheiro péssimo de esgoto que saía da água e do ralo, o box era encardido e os atendentes eram desorganizados.

Un sitio solo para ir a dormir. No cuenta con room service y se deben cumplir ciertas reglas no tan normales para que le hagan aseo a la habitacion.

Muito boa experiência, atendimento excelente, ótima localização, café da manhã justo, porém o Wi-Fi não funciona no quarto e mais ou menos na área comum. Estabelecimento precisa de alguns ajustes. Nota 9. Voltaria com certeza!

Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again

disfrutamos mucho la estadía

Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.

It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.

Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.

Excellent view and very good property.

Den enda fördelen med hotellet är läget. Fullkomligt klaustrofobiska rum utan ett uns av trivsel. Knappt varmvatten o inget fönster. Givet priset ett av de sämsta ställen jag bott på

It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.

Pelo preço foi razoável, a parte boa é que tinha água quente, de resto achei bem simples, mas uma localização boa também

Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.

El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa

La atencion del personal de recepcion desde el check in hasta el check out fue deprimente, grosera y abusiva no cumplen los horarios de entrega de habitacion y no disponen de agua en los baños y tampoco con personal para solucionar los temas de mantenimiento

La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout