Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to know that you felt comfortable and relaxed during your stay with us and that the food we served provided you with a memorable experience. We highly appreciate your trust in us to stay with Hotel Santika Bangka again. We will continue to strive to provide the best service and hope to welcome you back again soon. Best regards, Hotel Santika Bangka Management

Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with the comfort of our rooms and the friendly atmosphere that made our children feel at home throughout their stay. We sincerely thank you for trusting us to make Hotel Santika Bangka your home away from home. We will continue to strive to provide the best service and hope to welcome you back on your next visit. Best regards, Hotel Santika Bangka Management

Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to know that our team's service provided you with a memorable experience. We sincerely appreciate your trust in us to return to Hotel Santika Bangka. We will continue to strive to provide the best service and we hope to welcome you back on your next visit. Best regards, Hotel Santika Bangka Management

Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay. We understand your concern that the room did not fully meet your expectations based on the photos. Your feedback help us improve, and we hope to welcome you back in the future for a much better experience. Thank you for sharing your thoughts. Best regards, Hotel Santika Bangka Management

Dear Sir/Madam, We apologize for the inconvenience. Regarding the smell from the bathroom in Room 312, our team will immediately check and address the issue to resolve it. If you have any other questions, please contact us directly. We look forward to welcoming you back with an even better experience in the future. Thank you for your feedback. Best regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that our team's service has provided a memorable experience for you. We greatly appreciate your trust in returning to Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Sir/Madam, We apologize for the inconvenience. Regarding the dirty pillows and poorly maintained room, we will follow up with the housekeeping team to ensure this does not happen again. If you have any further questions, please contact us directly. We look forward to welcoming you back for an even better experience in the future. Thank you for your feedback. Best regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that Hotel Santika Bangka provided a memorable stay for you. We greatly appreciate your trust in returning to Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Our Valued Guest, We sincerely apologize for the inconveniences you experienced during your stay. We're sorry to hear about the initial issue with your room and ballcony. Your support means a lot to us, and we can't wait to welcome you again in the future for another fantastic day! Thank you once again. Best regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are glad to hear that Hotel Santika Bangka has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that Hotel Santika Bangka has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that the friendliness of our staff and the comfortable rooms have provided a memorable stay experience for you. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Management of Hotel Santika Bangka

Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that Hotel Santika Bangka has provided a memorable stay experience for you. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Mr. Faizun R., Thank you for your positive review. We are pleased to hear that the friendliness of our staff and the food we serve have provided a memorable stay experience for you. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Management of Hotel Santika Bangka

Dear Mr. Fajar, Thank you for the positive review that Mr. Fajar gave. We really appreciate Mr. Fajar's trust to stay again at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to Mr. Fajar's return on his next visit. Warm regards, Management of Hotel Santika Bangka

Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that Hotel Santika Bangka has been awarded as a clean hotel by you. We greatly appreciate your trust in staying at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Mr. Nanang M. S., Thank you for the positive review that Mr. Nanang gave. We are happy to hear that Hotel Santika Bangka was a comfortable hotel when Mr. Nanang visited Bangka Island. We greatly appreciate Mr. Nanang's trust to return to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to Mr. Nanang's return on his next visit. Warm regards, Management of Hotel Santika Bangka

Dear Sir/Madam, Thank you for your positive review. We are pleased to know that you enjoyed your stay at Hotel Santika Bangka. Regarding the breakfast menu, your suggestions regarding menu choices such as fried rice will be conveyed to the relevant team as material for future evaluation. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management

Dear Sir/Madam, We apologize for the inconvenience. We appreciate your feedback regarding the friendliness of our staff. This is an important concern for us, and we will conduct further evaluation and training so that smiles and friendliness are part of our service at all times. We look forward to welcoming you back with a pleasant stay experience. Thank you for your advice and trust in us. Warm regards, Hotel Santika Bangka Management

Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that Hotel Santika Bangka has been named the best hotel in Pangkapinang by you. We greatly appreciate your trust in staying at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management