Sylvia Hotel Premier
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Overall Ratings & Reviews Sylvia Hotel Premier
Traveloka (3,340)
Other sources (22)
8.4
Very Good
From 3,340 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Sylvia Hotel Premier
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Bathroom (34)
Bedroom (33)
Room Space (32)
Staff Friendliness (30)
Accessibility (29)
Hotel Area (29)
Distance to City Center (26)
Check-in/out Time (26)
Ambiance (25)
Variety (25)
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Traveler Reviews Sylvia Hotel Premier
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 23 hour(s) ago
We had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel right at home. The room was clean, spacious, and had all the amenities we needed.
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Verified Traveler
Leisure
8.5
/10
Reviewed 1 week(s) ago
The staff were friendly and accommodating!
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Surip T.
Business
8.5
/10
Reviewed 2 week(s) ago
The location is very strategic, close to shopping and eating places.
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jesuina M. h. p.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very good, I like the view and the surroundings, it's busy, you can go everywhere very close, basically the best🤗
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+3
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Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
The atmosphere is comfortable, clean, and getting anywhere is easy because the hotel is in the city.
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Verified Traveler
Transit
8.2
/10
Reviewed 4 week(s) ago
Good value for money, big rooms and nice pool. Will come back soon.
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RF
Redy F.
Business
8.8
/10
Reviewed 4 week(s) ago
An all-rounder hotel in downtown Kupang, perfect for both business and leisure. Close to shopping centers, culinary delights, and even the center of government.
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L***i
8.5
/10
Reviewed 5 week(s) ago
This is the umpteenth time I've stayed here when I'm on duty in Kupang, it's great
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B***y
Business
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, but when I checked in yesterday, the room took too long to be available, so I had to wait a bit longer.
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Hongdy S.
Transit
9.4
/10
Reviewed 8 week(s) ago
What I don't like about the dim lighting in the room at night is that it really makes it difficult for activities, in the morning, afternoon and evening the lighting comes from opening the window curtains.
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S***L
5.0
/10
Reviewed 10 week(s) ago
Very rigid management. Requests for extra bets or even a change of bed are impossible.
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NJ
NIKSEN J. P.
10.0
/10
Reviewed 10 week(s) ago
One of the best hotels and I have stayed there since 2006 until now.... Silvya is the best....
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Shintya S.
Transit
8.8
/10
Reviewed 10 week(s) ago
Still comfortable with big room and bed
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K***I
9.4
/10
Reviewed 10 week(s) ago
The hotel is very comfortable... It's also clean... The food is delicious, and the pool area is fun for the kids. Next time, I'll stay here again.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you and your family are comfortable and satisfied with our facilities and services. Once again, thank you for your compliments. We will continue to strive to provide the best service for our visiting guests. We hope to welcome you and your family on your next visit with an even more memorable experience. Best regards. Management.
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y***e
Business
10.0
/10
Reviewed 10 week(s) ago
Strategically located hotel, spacious rooms, pocket-friendly prices with adequate facilities
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Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
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a***s
Leisure
9.7
/10
Reviewed 10 week(s) ago
Comfortable atmosphere and safe swimming pool for children
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Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
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E***a
Leisure
9.4
/10
Reviewed 11 week(s) ago
Very good but the only downside is that the wifi is not very good
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Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a review about our hotel. We are very happy to know that you are satisfied and comfortable with our hotel services and facilities. Regarding the frequent internet disconnection issues during your stay, we apologize for the inconvenience and we have conveyed this issue to the relevant department to further pay attention to the quality of the internet in our hotel. We very much hope to welcome you back on your next visit for an even better stay experience. Best regards. Management.
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G***G
Business
9.4
/10
Reviewed 12 week(s) ago
The staff was friendly, the room was big and also the bed. And plus they have a smoking room option, so I could smoke inside the room. Also, they've got the basement parking too. So overall, the experience is good.
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A***t
10.0
/10
Reviewed 13 week(s) ago
Strategic location, good atmosphere
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Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you felt comfortable and satisfied with our service. Your praise and appreciation will serve as encouragement and motivation to continue improving the quality of our service to guests who come to our hotel. We hope to welcome you on your next visit with an even more pleasant experience. Best regards. Management.
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R***a
10.0
/10
Reviewed 13 week(s) ago
My first choice to stay when I have a work trip to Kupang.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear our Valued Guest,
Warmest greetings from Sylvia Premier Hotel Kupang.
Thank you for choosing Sylvia Hotel Premier Kupang and taking the time to review us.
We are happy to know that you had a pleasant experience during your stay with us.
We are looking forward to serve you again on your next visit.
Kind Regards
Management
Number of reviews per page
20
40
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