Hariston Hotel & Suites
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Overall Ratings & Reviews Hariston Hotel & Suites
Traveloka (4,336)
Other sources (53)
8.5
Very Good
From 4,336 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.4
Location
8.5
Service and Facilites
8.5
People often mention about Hariston Hotel & Suites
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Bedroom (61)
Room Space (56)
Staff Friendliness (51)
Accessibility (49)
Bathroom (49)
Hotel Area (47)
Ambiance (46)
Check-in/out Time (39)
Surroundings (38)
Wifi (37)
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Traveler Reviews Hariston Hotel & Suites
Number of reviews per page
20
40
Customer reviews
DR
Djuwita R.
Transit
9.4
/10
Reviewed 9 hour(s) ago
Have stayed here many times because it is close to the airport.
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Gregory A. W.
Business
9.4
/10
Reviewed 2 week(s) ago
First time staying here. Got a room upgrade. 10/10. I'll stay again if I have to work late.
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Gregory A.W
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
F***y
9.7
/10
Reviewed 3 week(s) ago
Room 1611, the refrigerator is broken + the curtains don't cover all the windows so the sunlight still shines into the room
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Accommodation's Reply
16 Nov 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
Verified Traveler
6.8
/10
Reviewed 3 week(s) ago
It doesn't have the quality of a 4 stars hotel. The price reflects the comfort and cleanliness of the rooms. Things that could be improved.
1. The air ventilation should be replaced. The air coming out from the ventilation smells bad, dewy and smoky.
2. The bathroom sink had lots of mold.
3. The wall needs to be repainted
4. The floor needs to be scrubed.
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience while staying in Hariston Hotel & Suites.
Our sincere apology for the inconvenience happened during your stay. We reviewed your feedback and coordinate with related department to directly taking actions to make sure it will not happened again in the future. We also will keep improving and developing our service and product quality to ensure the satisfaction of our guest.
We hope to have the opportunity to welcoming you back in the near future.
Warm Regards,
Hariston Hotel & Suites
W***n
Business
9.1
/10
Reviewed 4 week(s) ago
the lobby is cozy and comfortable, room is ok but the air conditioner need service cos not cold enough. shower is nice but need to add 1 more light so it will be brighter.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
INDAH Y.
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the hotel is comfortable.
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Accommodation's Reply
18 Oct 2025
Dear Ms Indah,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
c***k
Staycation
8.8
/10
Reviewed 5 week(s) ago
The staycation here was quite pleasant, quiet, comfortable, and clean.
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
Verified Traveler
8.1
/10
Reviewed 6 week(s) ago
I think it’s not relevant anymore in 2025 to make deposit in advance, if guest make something bad, you have the data, just make a contact
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
Verified Traveler
10.0
/10
Reviewed 7 week(s) ago
Great, clean, friendly service
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
F***y
10.0
/10
Reviewed 8 week(s) ago
Room 8006, the refrigerator is broken, everything else is ok
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
D***a
9.7
/10
Reviewed 9 week(s) ago
Friendly staff, restaurant food, lots of variety, tastes very delicious.
The room is ok, but the lights in front of the elevator are not bright enough.
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1 people find it helpful
Accommodation's Reply
21 Sep 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
F***y
Staycation
7.2
/10
Reviewed 9 week(s) ago
Room 9020, refrigerator broken, AC not cold
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Accommodation's Reply
21 Sep 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
FM
F M
Transit
10.0
/10
Reviewed 10 week(s) ago
My favorite hotel every time I'm back in Jakarta, good location, easy to find food, the staff is very good at service and friendly, lovely place to stay.
1 people find it helpful
Accommodation's Reply
14 Sep 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
E
Eddy
10.0
/10
Reviewed 12 week(s) ago
Strategic location, friendly staff, help call a taxi
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1 people find it helpful
Accommodation's Reply
31 Aug 2025
Dear Eddy,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
E
Eddy
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, location is close to culinary.
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Accommodation's Reply
31 Aug 2025
Dear Eddy,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
D***n
Leisure
10.0
/10
Reviewed 15 week(s) ago
Cleanliness. Friendly staff. Neat and clean restaurant.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
A***y
8.5
/10
Reviewed 15 week(s) ago
It's okay, the price is right, the location is right, that's all.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
F***y
9.7
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and helpful when checking in.
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Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
R
Roby
9.4
/10
Reviewed 16 week(s) ago
The hotel staff was friendly upon check-in.
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Accommodation's Reply
08 Aug 2025
Dear Roby,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
F***y
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly during the check-in and check-out process.
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Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for taking your valuable time to share your experience during your stay at our Hotel.
Your review help us to provide better service in the future.
We hope to see you on your next visit.
Warm Regards,
Hariston Hotel & Suites
Number of reviews per page
20
40
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