Staff are very friendly and accommodating.

The guest house is very noisy, the walls are from prefab inserts and the floors wood. There is nothing soundproof about it.We were there over Chinese new year and had to listen to kids screaming and adults snorting away throughout the night. Every night. We also felt we had to sneak around and was one night asked to walk softer because the guests below us were complaining. We booked a room without a view overlooking the bay just for a family to put their laundry line up in front of our door and blocking out view. Instead of the beautiful sunset we had to stare into someone’s underwear. We removed the cable and threw it in the room, forgetting we had it. Just to be woken up at 7am in the morning with people looking for it. The entrance is very difficult to find but they are currently building so hopefully we’ll see some improvements. We had no wifi throughout our stay of 5 nights. All the staff could say is that the whole of El Nido was offline. Yet we found wifi all over the rest of town. Maybe the owner should consider a different supplier. We asked for our room to be cleaned and they forgot, it was quickly rectified and we arrived back to a clean crisp room later that afternoon. Only they did not replace the toilet paper and we ran out. On a positive note, staff are sufficient and friendly and it has a great location! My thoughts, break down the whole place and build a 5 star lodge with more private rooms.

Crew was super nice. I went here alone and they are very accommodating.

Good location at the beach front.:)

Staffs are friendly and accommodating. The room we stayed is very basic but just everything that I need. The only thing is it is not as near to the happening places, we had to take a trike to go back to the guesthouse.

房间宽敞干净，可以俯瞰大海，咖啡和矿泉水源源不断。工作人员热情周到，房价也很合理。谢谢索菲亚酒店。

The front desk are very helpful, clean room, but the toilet smell bad.,location is good, in front of beach.

The rooms and bathroom are clean. Showers, aircon, etc. are all functioning well. Breakfast are good and are always on time. The only thing I don't like about the place is the fact that the ceiling on the ground floor was made of wood so we can hear footsteps by those occupying the upper floors.

工作人员很友好，服务很棒，早餐煎饼很美味，房间很干净，地理位置优越。