Dirty, cramped, water not flowing, under the bed filled with rubbish, not in accordance with the promotion.

The staff is friendly and the rooms are quite good for those who want to visit, comfortable too.

Place close to the airport and pick up and drop off

I was very pleased that the hotel provided airport pick-up and drop-off services. One thing that needs improvement is the toilet cleanliness. All surfaces were dusty and dirty, with a yellowish splotch. After breakfast, I vomited upon returning to my room. I had to scrub the toilet and clean all surfaces. The price was quite expensive, but the bathroom was dirtier than the 150,000-per-night room. Hopefully, this can be improved.

The hotel is nice, close to the airport.

Good hotel, comfortable, staff ramah

The environment and food are good, what needs to be improved is the cleanliness of the bathroom, the cleanliness of the room so that it is not dusty, the staff is not very friendly

The room was incredibly dirty for a hotel. The bathroom wasn't cleaned. There weren't even any tissues.

I stayed at this hotel for a few days, the location of the hotel is good because it is near the airport but cleanliness needs to be paid more attention, there are lots of spider webs in the room, the room is never cleaned unless reminded, when it is cleaned it is not swept either, because there are dead insects there but for a few days I saw that they were still there, the food is standard

The hotel staff is friendly and communicates well with customers. The location is very convenient, the surrounding facilities are good, and food is easy to find. It's ideal for those looking to stay on a budget due to the excellent facilities.

The water in the bathroom was stagnant. The room looked like it hadn't been cleaned in a long time.

A place to stay if it gets dark when you arrive in Tarakan city

Very disappointing... got a room on the 4th floor... the elevator was broken so I had to go up and down the stairs, with a lot of luggage... The bathroom was dirty with lots of small insects... the area around the room was also not very clean... the stairs were full of water and the staff wiped them so I was afraid of falling... Hopefully there will be improvements in the future.

Highly recommended to check-in here because the place is clean and worth it.

The sheets were very damp and smelled musty. The bathroom was extremely dirty. The toilet was tilted and yellow. The photos on Traveloka were too good to be true.

Now it's better than before... The receptionist is friendly, the rooms are cleaner and well maintained.

The hotel is good, just a bit far from the city center, but if you want to be close to the airport, it will be a good choice.

It's great because asking for a room upgrade or other things is simple, not complicated, especially the female staff are really friendly, haha.

The room is very spacious, the air conditioner is cold. Unfortunately, the cleanliness and facilities of the room are not well maintained, in the first room the shower leaked and the bathroom door could not be closed properly, it was asked to be fixed but it remained and I was forced to move rooms. The second room had a lot of dust above the cupboard and curtains, the bathroom drain was clogged and stagnant. Hopefully in the future the cleanliness and facilities of the room can be improved before guests arrive and occupy the room. And the friendliest housekeeping staff who cleaned the dust and room dust, so it was more comfortable on the second day of staying. Thank you

friendly and helpful staff but... room tissue empty, replaced with toilet roll tissue bathroom smells like it's rarely used...this is what makes it uncomfortable.. tv battery low, so have to ask first, no hot water kettle...so have to go back and forth to the restaurant to ask....because bring baby to make milk :( pick up service from the airport max 4 pm, while landing at 8 pm....try to inform in the initial description of the booking.... if prioritizing leaving for the airport in the morning. ...this support is good. but for those who just returned from the airport....not recommended to come here