Clean hotel... Friendly staff, close to the playground.

This time, I was disappointed with the staff member, WAWAN, and the room facilities/cleanliness. Upon check-in, I was asked to deposit 100,000 Rupiah. I only had 50,000 Rupiah in cash. I was then asked if I could transfer the deposit. The staff said no, and offered no other solution than to have the money taken to an Alfamidi (an Indonesian food store) 300 meters away. The regulations should be flexible, allowing guests to transfer money if they don't have cash. Since it's set up in the Traveloka app, guests can pay with debit or cash for the 100,000 Rupiah deposit. Then, I booked a "no smoking" room, and the room smelled very strongly of cigarettes, and housekeeping had to ask for hotel slippers before giving them to them. This time, I was disappointed with the service.

The hotel is great, clean, comfortable and the price is very affordable.

The hotel is nice, and for the 200-something rupiah price, it's well worth it. If I return to Batam, I'll definitely stay at this hotel again.

Great, friendly and clean, neat and definitely second to none

Housekeeping needs to be improved because I once stayed for 4 days and the room wasn't cleaned.

goooooooooooooooooooooooooooooooooooooood

Okay, it's close to everywhere and cheap too.

The hotel is great and very comfortable

Affordable prices, strategic location.

Overall comfortable and safe and nice, around lots of food.

The room is comfortable, there are many culinary spots around the hotel

Comfortable, good, steady, calm, clean, neat, cool, fresh

Comfortable, good, steady, calm, clean, neat, cool, fresh

For breakfast, even though it tastes good, the menu doesn't change for a week there... so it gets boring and doesn't make you want to eat.

Comfortable, nice, close to everywhere. Clean, spacious

My family's preferred resting place... Very comfortable... After being tired of the routine, when we are bored, Golden Bay is our choice...

the soup menu is not varied, only corn soup

The location is close to the work place I am currently working on and the staff service is good.

Comfortable, cool, no fuss, spacious