The staff here treated us like we were family. It was a wonderful stay. If I return to Luwuk, I would definitely stay here. The food was very good and had a good variety. We stayed for a week and they had their breakfast staples and rotating items on the menu. This was very helpful in exploring varying foods from the area. The facilities were clean and well-kept. The staff were very hospitable. There are ocean-view rooms as it is a 10-15 minute walk to the beach. Take note that it sits on a hill, though. Their pool was clean and had a gradient so all ages could swim according to their level comfortably. Hotel Santika made my stay in Luwuk very easy and memorable.