一切都很好，但房间设施有点有限。地板漏水。夜灯坏了。

友好而热情的员工

我对 FLC Ha Long 的房间质量和卫生状况感到满意

房间干净，设施齐全，自助餐菜品略显单调，前台接待人员不够专业，无法满足顾客的要求。

在FLC的两天入住体验还算满意，房间干净，设施齐全，只是自助早餐略显单调，达不到五星级的标准。

入住手续办理快捷，迎宾饮料美味，工作人员彬彬有礼💯

我在这里有很好的体验，每个人都应该尝试一下。

酒店景色优美，庭院宽敞，拍照角度多样。房间干净整洁，自助早餐品种丰富，味道不错，游泳池宽敞通风。下次来下龙湾还会再来。

在 FLC Ha Long 的体验非常有趣且很棒

一切都很好，食物很美味。我经常在各个省市的FLC系统下住宿，因为非旺季的时候价格非常合理。下次我还会再来的！

旅游旺季人很多，入住和退房时间有点长，其他方面都很棒。房间干净宽敞，视野开阔，景色优美。我们一家人抵达时正值暴风雨，行李员很快就帮我们进屋，并帮我们取行李。

酒店干净，游泳池漂亮，如果有机会我下次还会再来

工作人员很热情，房间设施还不错，位置很方便，卫生间等设施都很干净，也很新。早餐种类丰富，相当美味。

友好的工作人员，宽敞干净的房间，绝对物有所值

一切正常，除了登记时需要采集所有 4 张身份证的信息。房卡只有一张。

位置好，服务好。适合度假。我从房间窗户拍了两张风景照片，俯瞰海湾，非常美丽。

房间和设施的体验非常好。只是那天我必须从酒店步行到街上去上班。 如果道路封闭、出租车无法通行，酒店应该提供交通工具来支援客人。

Thân thiện với môi trường. Khách sạn đẹp, nhưng đồ ăn không ngon lắm. Ga giường chưa được sạch.

Stayed at flc hotel for a 2-night holiday. The stay was generally pleasant, but there were a few disappointing experiences:• The room AC could not be adjusted from inside to switch from heat to cool mode. Despite contacting staff and being assured it would be fixed centrally, it was never resolved.• Slippers were not allowed to be taken home, but there was no prior notice. I was unexpectedly asked to return them during check-out.• Eating in the room was not permitted, which was inconvenient.• The gym was advertised as open until 9:00 PM, but staff informed me it would close at 7:00 PM.• The sauna required an additional fee of 250,000 VND, which was not clearly communicated. These issues took away from an otherwise enjoyable experience.

Dịch vụ tốt nhưng nhà vệ sinh hơi mùi