Loved the place. It’s beautiful, clean, and couldn’t be in a better location. Arrival by car was excellent with valet parking service. The owner personally welcomed us and made us feel relaxed, explained everything well, and gave us great recommendations for Palermo. The only thing that was not great is that we were 15 mins late to check out (at 11:15) and the person at the front desk made a big deal about that. I feel like for the price and class of the hotel, at least a small grace period for the checkout time should be possible without making the guests feel they are causing trouble. That’s only a minor thing though and overall it was still amazing.