Hotel manger Monika is very helpful as I requested for twin bed but I found out that I did not mentioned on my booking. Rooms included free WiFi and location is good , just next to Charing Cross station and 15 mins walk to GLA central area.

Comfortable and covenient.

The reception was really nice. The hotel beside the train station. Easy to go anywhere.

由於近地鐵站，門側衞生情況要有心理準備，但整體滿意，若自駕遊，路邊車位早上8時前晚上6時後免費。

The staff at the property are friendly and serviceable, but prior to our stay never answered emails with basic questions. Also the room was very small and outdated, tv size was the same as my laptop and there are very few outlets to charge various devices at the same time.

Stayed here due to a cancelled train. Paid £130 for the pleasure. Bed was stained and plug hole was completely blocked by hairs. Not sure when it was cleaned. Won't be rushing back anytime soon.

Needed a quick room for the night. Very basic hotel . Not very clean.

I regularly stay in this hotel for shopping. I love the hotel staff, they know that I have very little time to spend in Glasgow so they let me check in early.

Excellent location! Close to a lot of bars, clubs, shopping and restaurants as well as a subway line. I did think it was strangethat there was no attempt to perform room service while we were staying there. It was only four days so it wasn’t a big deal and I don’t like being disturbed, but I would’ve thought that they would’ve tried to clean the room it at some point.. it’s a value hotel so I wasn’t expecting anything fancy. There was also an issue with the room key. We went back twice and had the key even replaced, but at any given time there was only one key that worked.

Das Personal war freundlich, aber die Zimmer sollten echt mal renoviert werden oder zumindest mal grundgereinigt. Es ist dreckig. Das Bett ist gemütlich gewesen und die Bettwäsche sauber.

Hotel don’t expect much , very basic, hotel staff not very friendly, or help full , lots of bike outside , not the area to stay

Stay was terrible. Room had a weird odour. The towels were not replaced untill we actually needed to flag it to the staff. The internet access was mid. The tv would not connect to the wifi.

Its a budget hotel, but its all that was available.... its quiet and thr reception staff friendly.... room is limited in furniture but the bed was good... needed more pillow's

The staff are excellent. The lady who was on duty from early in the day until afternoon is so friendly and she deals with customers so well including difficult customers. She’s always pleasant and helpful.

Hotel ok for the price room small, full of immigrants with there delivery bikes outside, being on my own and having one of them speaking to me felt unsafe, didn’t have breakfast there as they were get free breakfast

WiFi wouldn’t work. Elevators broke. Tv also wouldn’t work. TERRIBLE EXPERIENCE. Nice staff though.

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This hotel is shocking it’s a migrant hotel for many of its floors and very unsafe, had to book a different hotel and they refused a refund for this

Absolutely great place 1 minute from train station was a great thing as my walking bad but everything was 100%

Very basic but staff are lovely Ok for a budget break No bar no service but then seemed to be random people going past barrier and getting food ? Ok for a quick overnight stay