我预订的是双床房，但办理入住时发现没有空房，换成了特大床房。房间有点异味，所以我向前台投诉，他们给我安排了另一层楼的房间。这是我第一次遇到这种情况。不过，工作人员态度很好，并提供了不错的解决方案。

这家五星级酒店地理位置优越，位于吉隆坡中央车站（KL Sentral），是吉隆坡的公共交通枢纽。 办理入住时，我的几个要求没有得到满足。房间很干净，床也很舒服。浴室门和镜子都很多，浴缸和淋浴是分开的。可惜的是，马桶没有坐浴盆，这让我感觉很不方便。 酒店的设施位于8楼，包括健身中心和一个与艾美酒店泳池相连的大型游泳池。 早餐种类丰富，味道也很棒。

入住和退房手续快捷方便。房间宽敞。健身房和游泳池都很大。下次还会入住。

方便寻找食物和交通

我们喜欢住在这里。感觉像家一样。工作人员非常友好。食物美味。所有地方都很干净。适合带孩子入住……

房间和景色都很棒，地理位置优越，靠近购物中心，早餐很丰盛，下次还会住这里。

该酒店交通便利，靠近中央车站、Nu Central Mall，周边餐饮场所也很多。

Very good service and convinience hotel

Everything is gorgeous: service, room, bathroom, view from the window, service pool at a top level.

Staff sangat ramah, hiasan Natal sangat menarik untuk foto-foto. Harga Hilton menurut saya masih terjangkau dengan spek yang sangat bagus. Kemungkinan besar saya akan kembali menginap di sini bila ke Kuala Lumpur lagi.

The hotel offers a perfect blend of comfort and convenience, located in a prime area close to key attractions and transportation. The food is exceptional, with a variety of delicious options that cater to every taste. Highly recommended for those seeking a seamless stay with great dining experiences!

Bersih sangat, Staff okay la..

Staying here for 5 days. We stay in King Executive Plus, floor 31, precisely 3126, with stunning lake view. The bathroom is so spacious; My son really enjoyed his time. Teh tarik is the best chosen while having a breakfast at Hilton, meanwhile other food is just so so. The hotel crews were very welcoming us, always smile and help if needed. Thank you for your warm, Hilton Kuala Lumpur.

Tempat strategis, pelayanan bagus, makanan restoran enak-enak. Hotel bersih, fasilitas lengkap, kolam renang dan gym. Aku suka, cocok untuk semua kalangan, pasangan, keluarga, dan lain-lain. Next datang lagi nginap sini 😇.

Kamar persis sepwrti di foto dan sarapan ma syaa Allah serta pelayanan sangat aturan.

Staff wasn't helpful, hotel of this caliber, whereas they should help and maybe upgrade, their solution was to let me pay extra.

Room was outdated. Everything seems old and the rooms don't even have universal plug ins. Duty Manager was unfriendly. Bed was super soft and old. The only best thing there was location as it was connected to Kuala Lumpur sentral and Muzium Station.

A decent place to plan your staycation either with your family, spouse, or even yourself! The standard room is quite big with a nice bathtub inside the bathroom. Full of mirror and I love it. Having stayed for 2 nights, there was no changes in the breakfast between 1st day and 2nd day so it ' s a bit boring. However, the taste is good though. Will comeback whenever possible. Thank you, Hilton for your hospitality.

Book 2 rooms stay for 2 nights, it was a very pleasant stay, had a very good experience, pool was very nice, the location is very close to monorail and LRT station. Very recommended indeed.

Good, comfortable bed, nice Christmas decoration. Staff offered me to become a Hilton Honor Member, but never happen …. Until check out.