This hotel is different from last year..where, for the hot shower it was not hot, so we had to take a shower using cold water, the sink was leaking and it took 40 minutes to fix it, for the staff at the swimming pool service there were too many prohibitions which in my opinion were not urgent and were also not friendly, and for television entertainment it was already outdated, where other hotels already had netflix..here it was still on indihome tv channels..and for the check-in staff who were diligent...how come there was only 1 employee serving check-in..while the officers there seemed unwilling to serve guests because it was not their job desk..even though the officer was free