great location to walk to town center, and good hotel service

洒店位置方便, 房問舒服整齊. 有齊需用物品, 有免費wifi。大堂服務太度良好, 可惜人手不足, 經常要排隊。早餐質素良好，下次有機會再來也會再住這間洒店。

Good location right in town

Pros: restaurant & pub at hotel are pretty good, included breakfast was nice, comfortable bed Cons: pullout sofa was visibly stained, hotel is a bit on the worn-out side, hot tub/sauna is an additional fee & needs to be reserved in advance.

Just wow; looks can be deceiving from the outside but don’t be fooled. Reception is amazing, the staff are amazing, the giant (stuffed) polar bear amazing (don’t expect to see a real one, then you won’t be disappointed). Longyearbean generally feels a little like you’ve dropped into a 1970’s film set but the people are amazing; the food too die for. Particularly enjoyed Nansen restaurant (at the hotel) for the quality and choice of food and the service from staff. Barents Bar is great too - a proper pub feel with a proper English bar maid. The rooms are basic, but clean, warm and functional. Hard to beleive your a spit from the North Pole. Breakfast is good; great choice and good service. Reception, nothing too much trouble. An awesome stay at the top of the world. Definitely a 5 star review, if ever there was.

Fantastische Mannschaft, sehr hilfsbereit, zuvorkommend.

Overall a nice hotel with an amazing breakfast. Difficult to get to eat at the main restaurant for supper so we always ate elsewhere. Also impossible to get into the jacuzzi. Perhaps mentioning that we should reserve these when we book the hotel would help with this? We were told this when we checked in but at that point it’s too late. Expedia says there are laundry services (hotel) and laundry facilities (self serve) but there are no machines to use. This is very misleading as we often use this information to choose a hotel. Very disappointed with Expedia for this as this was the case for 3 hotels on this trip that we booked.

Palvelu oli vähän hidasta mutta ystävällistä

When you arrive from the airport, you take a bus that drops people off at all the hotels and there is number of people to check in at one time and they did a very efficient job in doing this..Remii what’s very helpful and gave me great information on where I should go to see sites that I wanted to look at.Irina was especially nice also and check out is supposed to be at 11 o’clock and they’re going to allow me to stay till 2 o’clock because I don’t board my expedition ship until 4 o’clock, so that makes it perfect… and there was no charge for this!!! the breakfast buffet is excellent with a beautiful view!!! it’s simply located and very close to the ports that you board your ships on! Highly recommended

Veldig hyggelig betjening. Flott beliggenhet

Awesome place with great views and easy walk to shops and activities. Two restaurants to choose from too. Highly recommend.

Wir hatten einen super Ausblick, mit Blick auf die Berge. Zimmer sauber, Personal immer hilfsbereit und freundlich! Frühstück hatte ein ausgiebiges Angebot! Einkaufsmöglichkeiten und vieles mehr war innerhalb von 5 Minuten Gehweg zu erreichen. Bustransfer zum Flughafen vorhanden, klappte auch alles reibungslos. Abholung bei Buchung von Touren ohne Komplikationen, alles super! Wir kommen wieder!

Opphold med familie. Positivt overrasket over romstørrelse på familierom (juniorsuite), godt med innhold på hotellrom. Kaffe, kakao, tea, morgenkåpe og slippers, alt du trenger på badet. God service og renhold, svært fornøyd! Variert og god frokost, absolutt en pluss.

Great hotel, centrally located in Longyearbyen. Fabulous views from the restaurant, as well as the sauna and hot tub.

Wonderful view from Nansen restaurant, friendly staff and central

Room is fine but was not vacuumed before my arrival, no safe in the room.

Conveniently located in Longyearbyen. Probably one of the most northerly decent hotels in the world too.

Everything is ok

Buen desayuno, buena comida en el bar. Ubicación perfecta. No tienen black out, algo incómodo para el sol de media noche. También no se podían apagar las luces del baño.

Staff was very helpful and friendly. Lobby is very nice for waiting.