Last minute booking for me and my hubby - booked a suite which was great value for money with the extras which were complimentary snacks and drinks and chocolates great touch - super huge room and comfy topper bed - couple of issues with bath not emptying and girgling in the tap waste - easily fixed - and room was directly above venue and a wedding on sousic until 1230 maybe 1pm ... Asked at reception if any suites further down and told these are for the bride and other guests - to me it would make sense for them to have the suites above the venue as it's their do so they won't be bothered about noise! A lot to pay when we couldn't get to sleep until after 1pm and music banging all night Is there any suite rooms we can book for future or are they all subject to the noise ? Sunday lunch was delicious highly recommend - all staff are attentive kind and happy to serve Will be back again if I can get a quieter suite !

Outstanding as always 👌

We had a very disappointing stay and we put in what I can only assume to be the worse room. It wasn’t even in the hotel. I booked a luxury room in the hotel and on arrival were told we were in the farmhouse. This was further away from the hotel and looks like a dated travel lodge which is in need of upgrading. Absolutely shocking, I complained twice, first time they said it was what I’d booked. I checked. It wasn’t. I rung again they said they could move us to a bigger room in the farmhouse. We were already upset and decided if we couldn’t be in the hotel we put up with where we were. They then rung us later after we’d accepted the situation and they said they could move us to the hotel. By this point they’d already spoiled the stay so we stayed where we were. So insulting. I would not stay here again. My advice, when booking don’t let them put you in the farmhouse it’s as expensive as the hotel and rubbish. It should not be offered as accommodation associated with the hotel, it’s a huge letdown. I was offered 20% off the bill. We still paid far too much for such a terrible room. This is a first for us, I’ve never been so disappointed with a hotel experience in our 25 yrs of travelling together.

We had a fantastic stay at Crowd Spa and Hotel. The suite was beautifully designed—spacious, modern, and exceptionally comfortable. The spa facilities were top-notch, offering a perfect mix of relaxation and luxury. Highly impressed and would definitely return!

We had a fab time here. The staff were second to none. The food was superb. It wasn't mis sold. However, access to the spa (without paying so much extra) would have been a nice touch. Maybe even a sizeable discount. Overall, it was a very pleasant experience.

We stayed for a wedding and it was excellent from checking in to checking out. The staff were all very friendly and helpful

The ranking of the hotel should be 4 star. It was away beyond its currently ranking of 5 star.

I booked this hotel as a birthday treat for my son and his girlfriend, and they had an amazing time. The service was outstanding – they were made to feel so welcome from the moment they arrived. It really made the occasion feel extra special, and I just wanted to say thank you to the team for looking after them so well. I’m now really looking forward to visiting myself soon with my wife – can’t wait!

Loved my stay, comfortable room and the telescope was such an awesome surprise! The spa experience was brilliant although had to book separately. Hotel's leisure facilities were ok, nothing outstanding but with the spa just next to it, no room for complaints. The only thing I didn't like was the food. Breakfast was so limited and basic, way below 5*. Restaurant food was not brilliant either. Had lunch and dinner at Bertram's, but not impressed. Chicken was dry and inedible. In all fairness service was excellent and they asked if I wanted a replacement for no additional charge. Beautiful garden and surroundings. All in all great experience and close to Manchester. I'd definitely visit again!

Excellent stay. From the moment we arrived we felt welcome and the staffs at the reception were very professional, polite and resolved all our concerns and queries. The environment was clean , room was clean and spacious. The bed was very comfortable. We ate at the Wilfred's restaurant , bertram and the lounge, food was top notch to all of them👌 . Thumps up to all the chiefs there. The security man, Roy was exceptional, very friendly, funny and always willing to help with information. We have enjoyed our stay so much and we will definitely come back .

This hotel is amazing, the staff are amazing the food is amazing the spa has everything. If you want to treat yourself to something nice this is it. The only hiccup was after visiting friends arriving back at the hotel ther was literaly no where to park which is not a good thing for someone who haz paid to stay.

Liked everything about the hotel and staff especially the spa.

Loved it

Excellent. What a resort! Superb hotel! Breakfast wasn’t as good as the standard of the hotel and the food that was served in the evening. Sausages were not great.

Average quality for the price at best - hotel is new but very little atmosphere - well maintained but little of any positive value in terms of decor and feel

A lovely stay again, spa was excellent, staff excellent.

Arrived early as we planned on coming for a spa weekend. Wasn’t told at time of booking that you would have to pre book the spa, which was now full, so decided to go for some lunch, only to be told that was full and you have to pre book that either, so ended up leaving as without a spa or anywhere to get lunch, it was pointless staying.

Great place. Very friendly

First rate service and staff - restaurant was excellent - nothing not to like

Absolutely lovely