My son's sofa bed wasn't grea,t you could feel the springs under the sheet. Reception were helpful and looked at and agreed the springs were pretty bad. no other beds or rooms, so she gave him another 2 duvets to sleep on, which helped. We did have an alarm going off at 5.30 am coming from a switch by the side of the bed. I called reception and they said it was the AC switch, so shut it off, but then we had no AC and the room was hot with 3 of us!