7.0
Pleasant
From 193 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Traveler Reviews Runway Hotel

Number of reviews per page
20
40
Top reviews
keith
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to airport and food places.
Kaleel
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The restaurant and bar was very good, lots of options and the quality of the food is great. The continental breakfast is also very good. I expected much more from the King Suite that I booked. The bed was not very comfortable, the pillows were terribly soft and needed to be replaced, the linens were stained, and it was very loud. There is a door in the secondary room that is locked but isn't flush to the frame, it defeated the AC by letting all the air escape. There was a lot of noise from the music playing, the cleaning staff in the morning, and the traffic/activity coming from the street at all times. The parking was hit and miss, if you didn't get back to the hotel early then you may have been left to park on an adjacent street. The internet stopped working the third day I was there. The employee that checked me in was very nice but the rest of the front desk staff just stared in the most unwelcoming way. I would not stay here again. The rate that I paid was well above what it should have been and I will not be staying here again.
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Cerlean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was helpful, room was small and outdated, Tv didn't work and the AC made alot of noise.
Jed
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely facilities
Stephen
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The price was good, as was location from airport. There is a variety of shops and restaurants across the road. Comfy beds. On Friday and Saturday nights a DJ is playing, so don’t bank on much sleep before midnight. My first room was on the third floor so the noise wasn’t too bad. Unfortunately my air conditioning unit sprung a leak and I moved rooms the next day. The shower area including walls and floor was dirty and in need of a good clean. The bedroom floor was also quite dirty, as if housekeeping hadn’t done it for days. I asked for a second room, which was cleaner and the air conditioner didn’t leak. I left the following Friday morning and stayed elsewhere to avoid the DJ.
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Malika
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No food options for late arrival and early departure
Ray
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Elizabeth
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Their rooms are not sealed, their rooms doors are not for hotels. So you hear everything that’s is happening outside and in the next room. Toilets flushing, people snoring, people screaming. It was the absolute worst.
Shayana
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Initial room was really musty and dark. Hair was also found on the bed. We were then transferred to another room which was okay .
anthony
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

THE ROOM IS VERY CLEAN
Danini
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Proximity to the airport, welcoming staff and clean room
Cindy
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is a good
LaVada
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I was booked for May 9-12, 2025. This place advertises a hotel shuttle, ( false)! They will call a hotel cab for $10 usd each way. I only stayed 1 night! The first room I was assigned to (25) didn’t have hot water in the shower, I was moved to room (46). I settled in, the live band played til after midnight so sleep was not an option til afterwards. After the band stopped and I thought I’d settle in, the fire alarm rang! I tried to ignore it thinking maybe it was a false alarm but it rang again! After going into the hallway, someone shouted (false alarm)! I went back into my room, turned on the light and there was a bug under the pillow! Called front desk, they moved me to room (44). Again, no hot water in the shower and no where to hang my clothes! And they don’t provide wash cloths! I could not stay there another night! I checked out after a 1 night stay and I will be contacting them for a full refund!
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oriole
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was great no complaints
Ray
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Would definitely recommend
Kirby
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean & convenient. Would recommend for short trips
Fazad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff is always helpful and courteous.
Guneshdath
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Live DJ playing loud music until midnight. Vacation and stay at a hotel is planned for an environment that is quiet and for rest and relaxation. Otherwise, the breakfast and restaurant food was good.
Kadija
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great breakfast and customer service
Paulette
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I hated the noise.
Number of reviews per page
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