本來整體體驗不錯，唯獨對禁煙方面沒有切切地執行，容許客人在大堂及走廊位置抽煙，不作為勸阻，令整個環境充滿煙味，令人失望。

Excellent staff, from doorman to front desk manager who were all very helpful and polite. Manager guided us to the eating places and how to go to tourist spots. Escorted us to the hotel front door to see us off. Room with AI voice activated command was fabulous. Room was small but neat and has everything we needed. Most enjoyable experience.

Excellent staff training. Friendly and helpful. Very modern room with AI voice command. Front desk manager gave good advice on eating and sightseeing.

All staffs were well trained with guests in mind.

This is the best hotel I’ve stayed at in memory This is nothing like Novotel in Europe. It’s like comparing 10 year old Peugeot 205 to the latest BYD limousine. Excellent breakfast, luxurious room with a Japanese type Super Loo Even has free laundry machines and dryers and detergent and stain remover is provided for free. Extremely courteous and helpful staff.