Nice Hotel Friendly Staff

Great decoration. Classic n cozy. Breakfast is kind of simple otherwise I love it..

Although the building appears to be an old building, everything was very clean. The rooms are pretty small but because it was for business it worked fine for me. Facility was fine but I was more irritated at my arrival. I was early and was hoping to check in early. When I asked the front desk about checking in, the individual responded to me very negatively. Maybe this is the policy, maybe they were full and unable to I don’t know but the response seemed like it was unwarranted. Usually the term “hospitality” means just that, being hospitable to the patrons who are paying for their service. Treat everyone with respect. Unfortunately, for this specific reason, I will most likely never return to this hotel. In fact if there wasn’t a cancellation fee I would’ve changed hotels that day.

Hotel was great to stay in. A few minor things that I noticed, only like a 3/4 left of TP, coffee in room okay but no sugar or cream and we only had 2 towels- which again minor things. Highly recommend water and or coffee/tea in lobby for guests.

restaurant in hotel and next door were both excellent

A great hotel with excellent staff, very comfy beds, and a calm and relaxed environment. We found that the people in Portland were so friendly, it almost felt as if it wasn't real, but after a few days in the city we realised everyone was just incredibly kind and genuine! The hotel staff were no exception - very welcoming and helpful; even after we left some of our belongings there and had travelled 700 miles down the coast, they were kind enough to reach out to us to advise of the error and support with having the items shipped to our next hotel ahead of our departure from the USA, which was a very time sensitive situation. The valet team were also brilliant! We also stayed in a Palihotel in San Francisco, another of the 'Palisociety' hotels group which Grand Stark is part of, and found that the in-room amenities were better at Grand Stark, and the staff were levels above. We had a wonderful time and would stay again!

Awesome place to stay

The road noise was very loud, people racing cars in the middle of the night. I couldn't get a good sleep all night.

The room was great, the shower - amazing!

The staff is incredibly helpful and our room was beyond our expectations! Such a gem and for such a good deal!

My favorite parts of the stay were the staff who were friendly and casual while being very professional. It was a wonderful vibe. I really liked the charm of being in an renovated house -- the historic aspect was really nice. I found the slightly creaky floorboards charming and exactly what I wanted. I wanted to feel like I was in a friend's historic home not an overly swanky hotel. It was perfect. Thank you all. I will absolutely be coming back!

Nice property. Room was big and clean. Overall quiet!

Wonderful stay. We always stay here and the staff is more than friendly. Walking distance to lots of music venues and good places to eat. Small cons; Hard to find parking, but that’s Portland. We had a corner room which was lovely, but morning traffic and outside bustle was a bit loud. Will always stay here nonetheless.

The staff were so friendly and helpful! They did not have my room ready when I came to check-in, but they were very nice about it. I was not in a hurry, so that was fine by me. Very cute little rooms in a beautiful mint green color. I was travelling with a friend and we both found it great. The location was perfect for our brewery tour getaway.

Interesting decor. Friendly staff. Comfortable but small room. Significant unhoused population in the area.

It went well and smoothly!

Well, I expected to find parking because in the ad it said that there was accessible parking. Well, it's valet parking more than half of your night's rent for each night. That was a shocker because that wasn't mentioned in the ad. It made me feel uncomfortable and just combobulated but the friendly staff at the front desk and the woman who dealt with the car just kept talking to me until I really understood. I wouldn't come here again because it's just for that reason. The rest of it is pretty good. Very very clean. There's no real place there to buy like little snacks and stuff. You have to use the mini bar which is expensive of course. And you really don't have access to your car. Once you give it to the valet in a good lot, I think indoors that's a block away. The only other difficulty for me was that the bed was too low. I have knee problems and it would have been nice to know that. I don't need a high bed but I need a regular height of bed so that was strange. Lots of good selections in the mini bar though a little bit. A lot of snacks and drinks of all types. Very nice. I am very thankful to the staff because they helped me through a situation that was foreign to me. All right. Hopefully this helps you make a decision.

The staff was incredibly kind. Had an A/C unit, comfortable matresses, very cute looking place. Plugins in rooms, great space. However, parking is limited, overnight parking ends very early, but street parking is all around, generally safe it seemed. The walls are thin, I could hear people moving all around me sounded like they were in my room. The lighting is very dim, The shower was so close to the knob I kept smashing my arm on it while shampooing my hair. There

Location is the only drawback.

Beautiful boutique hotel in the heart of Portland. We enjoyed the cleanliness and ultra modern yet unique stylishness of the hotel, it definitely has its own character, charm, and identity which was lively and impressive. It looked to be maintained very well - super clean and tidy and the issues brought upon the management were readily and promptly handled by the manager Shawn, which was greatly appreciated by us. We will definitely stay again if and when we return to Portland.