Due to recent flooding in Johor Bahru, I reached out to the hotel via email on 12Jan to request booking refund for stay on 18Jan considering that the flood might impact accessibility of the hotel. I didn't get any response and was hoping that IHG had better customer service and at least respond to requests/queries, regardless of the decision to accept the refund or not. This disappointed me as repeat customer of IHG in other sites.
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B***a
8.5
/10
48 幾週前評論
Good place to stay with family. I booked a room with 2 bedrooms and it was quite big for a family of 4. Also, there was a sofa, microwave, and cutlery set. You can walk to Tan Hiok Street, one of the tourism spots in JB.
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A***G
休闲
8.5
/10
84 幾週前評論
The 2 bedroom suite was value for money. Clean and comfy with really cold adjustable air conditioner. Breakfast was OK. Perhaps can be better in terms of the quality of the food served. Overall, good hotel to stay in at JB. Will visit again.
1 個人覺得它很有幫助
LV
Leong V.
9.6
/10
104 幾週前評論
Great room service and food is good but lamb chop not available on day of stay. The shuttle bus frequency should be improved to better appeal to business travellers.
2 個人覺得它很有幫助
LM
Loh M.
9.4
/10
109 幾週前評論
Room is small but has all necessities. Breakfast included as well, but location a bit secluded area-not recommended to go out alone at night. Had to pay tax of 10RM per night
1 個人覺得它很有幫助
ms
min s.
8.6
/10
142 幾週前評論
Service: good. Room: small and compact. Having sinki nxt to the bed was quite weird. Toothbrush, hair dryer, provided in the room. Parking: provided for guest. I had no problem getting parking spot.
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Ali Bin Sudir
8.5
/10
147 幾週前評論
Staff friendly and good Service, ala carte food superb, Room great ☺.
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Norhaizan n mariahti
6.0
/10
154 幾週前評論
Bathroom not working well and toiletries not good.
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SS
Sharir S.
6.0
/10
154 幾週前評論
Too small, bathrooms problem and toiletries not proper and not working.
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TO
TIFANNI O.
9.7
/10
170 幾週前評論
Very cosy and convenient! Best is its near to the custom checkpoint!
1 個人覺得它很有幫助
HH
Hioe H. H.
9.1
/10
178 幾週前評論
Room OK, clean and comfy, they seperated bathroom & toilet, only breakfast need to improve service and variety of food.
1 個人覺得它很有幫助
IC
Iris C.
8.5
/10
184 幾週前評論
Food is very nice and staff very friendly.
1 個人覺得它很有幫助
Adrasta R.
10.0
/10
192 幾週前評論
Very good hotel, value for money, located quite in the middle of jb city. Reception, room, breakfast every is excellent, if you drive or ride your own vehicle, you might need a touchngo card to enter parking lot.
2 個人覺得它很有幫助
HB
HARUN B. S.
9.1
/10
273 幾週前評論
入住这家酒店体验很棒。早餐选择丰富。推荐给那些想步行前往附近景点的客人。员工友好且乐于助人。
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MA
Mohd A.
6.1
/10
280 幾週前評論
lantai x mop..peti sejuk x check..ade sisa mkanan guest sebelum..