Colin is very patient and friendly！My overall experience here is very good! The store also provides luggage storage service, which is really helpful for tourists who come here.

convenient

Great hotel for location, cleanliness, size of the room (crazy for NYC standards), helpful staff, breakfast and cocktails (outdoor terrace!) offered daily.

Great location if you are going to a show. Walking distance to tons of restaurants and other attractions. Second time staying here and will be back again.

Clean, friendly staff. We always stay here!

We LOVE staying here! Anytime we come to NYC we stay here bc the price is amazing, it’s close to everything (theaters, Central Park, etc) and we love the kind staff. The jazz nights were fun to experience too as well as Starchild on the rooftop. Danny at the front was amazing and remembered me from last time!

Always a great stay!

Excellent hotel, even though the hotel rooms are super small. Will stay again. Recommend for solo travellers.

Hôtel très bien situé, chambre relativement bien aménagée. En revanche rien pour sécher les serviettes qui restent humides et ne sont changées que tous les 3 jours.

Great stay at this very cute boutique hotel. The rooms are definitely “cozy” but exactly as pictured so no surprises. It’s located in a great area with no real outside noise coming through! The rooftop terrace was nice but definitely not my scene late night (think DJ and very young rowdy crowd), it was perfect around sunset! The second floor lounge was also fantastic with live jazz music that played well into the late night hours! Overall great stay.

Room was nice and clean, love the modern / stylistic touches, heated bathroom floor and overall vibes. The rooftop bar was pricey but very nice. Cons - the lighting in the bathroom was too dim to do makeup or any grooming; the elevators were ungodly slow; the provided shades did not provide enough blackout.

Great hotel with very friendly staff. Its close to all transportation!

Great spot in Hells Kitchen with everything we wanted nearby.

The rooms where very clean. The king room is spacious. Didnt have a good view but we where ok with that cause they had a rooftop veiw we went up to for some drinks. The staff was very friendly. The beds are a little hard and the water pressure was low but overall a great experience. The hotels location is great close to a lot of stuff in walkable distance. Close to time square, theater district, restaurants, and the train also.

Great boutique hotel

O hotel é ótimo, com atendimento impecável, cama muito confortável e limpeza sempre bem feita. A vista com o Hudson Yards ao fundo é um espetáculo à parte. O único ponto de melhora é o fato da porta do box não fechar, o que acaba fazendo com que o banheiro fique bem molhado depois do banho.

As many have said, rooms are on the smaller size but well appointed and the bathroom was plenty spacious with an excellent shower with amazing water pressure.

Stylish but everything feels small (even for NYC standards), tiny rooms, small reception & corridors, no common area, noisy doors. Staff was friendly and professional.

We had a comfortable stay in a double room at Civilian for a few days. We began with four guests sharing the room, later reduced to one guest for the last two nights. The space was a bit tight for four people (though manageable) and more comfortable with three. The room itself was simple, nicely decorated, and carried a steampunk vibe. The front desk staff were very friendly and helpful throughout the stay. We used the TMPL gym located a block away, which was a great option considering many hotels offer under-equipped onsite gyms. The location of the hotel is excellent, with easy subway access, plenty of nearby restaurants, and theaters all within walking distance. Overall, it was a refreshing change from the uniformity of large chain hotels.

Highly recommended. We’ll definitely stay here again!