The staff were friendly and helpful.

Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.

Staff are helpful and kind. The location is very good. I enjoyed my stay there.

Excellent location for a stay in Cairns and visiting The Reef

Was very convenient to walk everywhere close to shops and restaurants

ケアンズに早朝着の便で、チェックインするには早すぎたけど、荷物を預かってもらえたので、朝から観光ができて良かった。 タオルなど新しいのに変えてほしいとき、親切にすぐに対応してくれた。 歯ブラシは持っていたけど、備えてあると良かったと思った。 立地はいうことなし。 ケアンズに行ったらまた泊まりたいと思った。

The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.

家族旅行で利用させてもらいました。日本語が通じるスタッフはいらっしゃいませんでしたが特に困ることなく快適に過ごせました。プールも少し寒かったですが楽しめました。タオルもシーツも毎日交換してくださいました。

The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!

We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.

Great location. Will stay here again

Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.

Was a bit of a walk away from the esplanade but

Great and comfortable stay. The staff at reception was great.

There was nothing unique about the property. It was clean & central & the car park was a plus. However we had a great big air conditioner outlet outside of our room which could be heard at all hours. That really spoilt our stay.

朝ごはんが食べられるので、朝行動しやすい。5泊したが､部屋の掃除はきちんとされていた。隣の部屋からも道路側からも騒音がなかった。 　セントラル駅やフリートターミナルのどちらにもアクセスし易いので、ロケーションがいいと思う。

Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.

Ótima localização, quarto confortável, ótimo café da manhã.

The rooms are ok and nice and clean The bad points A/C. Loud even on low settings Breakfast was cold the whole hot selection was cold

Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.