The staff Javier is very helpful. We check in earlier and can enjoy more time in Granada. The hotel location is very good. The 2-bedroom apartment is clean and living room is nice. Just a minor suggestion is to provide a chair in the room.

Great location. The attention and support provided by staff was outstanding, very helpful.

Spotlessly clean. Very comfortable. Nice decor. It was a sanctuary from the 39 heat outside and a nice place to return to after exploring the wonderful sights of Granada. Communication was easy. We felt very well taken care of. The Palatina staff made reservations for us at excellent restaurants and were very helpful arranging taxis. This was one of our favorite hotels in our month long travels in Spain. We would absolutely return.

Amazing location. Host was extremely helpful and accommodating. Bed seemed new but was a little too firm for us. Otherwise perfect stay.

I loved this property. It's a great location in the city center and the apartment is beautifully furnished. Very pleasant stay. Highly recommend it!

Excellent experience, felt like we were visiting family! Rooms are immaculately maintained!

Our stay was amazing! Katherina greeted us outside to help us with the parking and the checking, she made our dinner reservation and assisted us with our departure! Exceptional hospitality! The room was beautiful and loved the rooftop patio! I would recommend 100%!

It’s was wonderful! This property had absolutely everything you could ever imagine!! Everything plus it was so comfy and lovely and brand new. Each bedroom had queen beds, tv’s (streaming included) and en-suite bathrooms. Free laundry on the first floor. Ideal location in the heart of old Granada. The host, Katherine was perfect and responded almost immediately to every question- plus she gave great recc’s for to do’s and eating. Thee best stay ever!

Had a lovely stay at Palatino Concept Suite, very stylish and modern apartment with all mod cons and perfect location on a quiet street right in the center of town, about 5 minutes from cathedral square. Our host was super responsive and helped with everything from parking arrangements, to booking dinner! My only small gripe was that the sound insulation between floors let a fair bit of noise through.

It was a beautiful apartment in a great area. Communication was amazing. Would recommend to everyone.

The room (remodeled a couple years ago) was excellent, clean and comfortable. The room had a balcony and wrap around windows opening out onto a couple beautiful streets of Granada. Think modern amenities right in the heart of Granada. Katherina, our host, went above and beyond in accommodating us and even helping to book a show and ride. We stayed in 6 different hotels on this trip and this one was the best by far.

Un apartamento precioso, espectacular y muy cuidado.

Catherine was amazing at communicating esp. with regards to parking. We stayed in the Nazari room with the terrace. The room is tastefully decorated and comfortable. Enjoyed our stay.

Disfrutamos mucho de nuestra estancia, alojamiento con decoración exquisita, muy limpio y en pleno centro de Granada, bien comunicado con todo. La anfitriona muy amable, la primera tarde/noche tuvimos un problema con la calefacción y ella estuvo muy pendiente y se encargó de ponerle remedio para que estuvieramos calientes y a gusto. Camas extremadamente cómodas y todo muy nuevo y en buen estado. Como únicos puntos "negativos", hay stores en lugar de persionas y esto ocasiona que se cuele algo de luz. Aunque se encuentra insonorizado el alojamiento, por la situacion en la que se encuentra en pleno centro, se colaba algo de ruido cuando la gente pasaba por la calle de noche.

Beautiful room/apartment, lovely area, but the best part was our hostess. She was delightful, very welcoming and communicative. Helped arrange for us to see a flamenco show and got us reservations at a wonderful restaurant. She is fantastic!

Excellent hotel. Patios were lovely. Room was spacious and comfortable, all amenities in room. Staff was very inviting and polite and accommodating in everything. Great landing spot just on the fringe of old town for easy in/out in car, easy walking distance to the good old town.

Everything was amazing

Great place to stay with outdoor jacuzzi! Location was perfect next to shops, restaurants, easy to get to all major attractions. Room was quiet and comfortable with lots is space! Katherine was so helpful with my stay. You can use WhatsApp to easily communicate with host.

Excellent location, excellent service, parking for smaller vehicles only.

Fantastic city, great location. Nice manager, access to a washing machine. Weird that the toilet is essentially in the bedroom with no door, thus no privacy. Odd even if alone. If not, super awkward.