Won Majestic Hotel Cambodia

探索 Won Majestic Hotel Cambodia
9.0
超棒
來自 7 則評論
由旅行者提供於
清洁度

8.5

客房舒适度

9.7

餐食

9.6

地点

9.7

服务和设施

8.5

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旅行者評論 Won Majestic Hotel Cambodia

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顾客评论
B***a
icon-origin-TRAVELOKA
10.0
/10
16 幾週前評論
一切都很好🫶🏻我会再来的。喜欢这家酒店❤️
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Accommodation's Reply
18 Aug 2025
尊敬的宾客,我们诚挚感谢您的宝贵评价和满分!我们很高兴您拥有一次美好的体验。您的热情赞誉是对我们团队继续提供优质服务的极大鼓励和激励。我们希望很快能在柬埔寨冯玛杰斯帝酒店为您带来难忘的体验。此致,管理层
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c***a
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10.0
/10
26 幾週前評論
酒店工作人员非常友好,干净,位置非常好
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Accommodation's Reply
29 May 2025
尊敬的客人,感谢您的好评!我们很高兴听到您喜欢我们友好的员工、干净的环境和便利的地理位置。您的反馈对我们非常重要,希望很快再次欢迎您光临!此致,管理层
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A***q
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居家度假
icon-origin-TRAVELOKA
6.2
/10
50 幾週前評論
1. Check in take too long while I am check in on 3-4pm, as I know my whole life, every hotel and room should be ready after 2pm. 2. I book for Deluxe King Room, which should be get King Size Bed, while I am only get Twin Bed put together and paid for Deluxe King Room. 3. I got called by my boss on 3-4a. M and saids I have urgent meeting to attend on PP that morning, so around 4 or 5am I am checking out. When I am checking out they saids there's blood on my sheets so I got charge. Even in hurry, I always checking all of my things to make sure there's nothing left behind and I know exactly there's no blood on the sheet nor the comforter/blanket. Conclusion: I paid extra for 2 things and things that I haven't done and wait longer for every extra I've already given. This is really unacceptable -_-
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Accommodation's Reply
27 Dec 2024
尊敬的宾客,感谢您与我们分享您的入住体验。对于您在入住期间遇到的不便,我们深表歉意。对于您入住期间遇到的延误,我们深感抱歉。确保客房按时准备好是我们的首要任务,我们将调查导致延误的原因,以确保不再发生此类情况。关于房型,我们很抱歉未能提供预订的豪华大床房。这不符合我们一贯的标准,我们将与我们的团队一起解决此问题,以避免将来再次出现此类差异。至于床单收费问题,我们理解您的不满。在收取任何费用之前,我们会彻底审查此类情况,但如果您想进一步讨论,我们很乐意再次讨论此事。请随时通过[联系方式]直接与我们联系。您的反馈对我们非常重要,我们将根据它来改进我们的服务。对于您的体验未能达到预期,我们深感抱歉,并希望您能再次给我们机会,以便将来为您提供更好的住宿体验。此致,酒店管理层
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B***i
icon-origin-TRAVELOKA
9.4
/10
57 幾週前評論
It was a good experience to stay at Won Majestic. The hotel lobby is big, nice, and has a good smell. My first impression of this hotel was great. Sadly, the receptionist who handled my check-in process does not have good knowledge about their hotel. I had asked what time breakfast started, and she said at 8 AM, before she revised and informed me that breakfast starts from 7 AM. The bedroom is also nice. You also get some TV channels and also Indonesian TV channels. You are also provided with some drinks in the minibar for free. However, when I was going to bed, the duvet and pillows smelled of oil, a different smell from other linens and towels that smelled fresh. Their FB, especially the pastries, was great. I bought some pastries to take away, and after 6 hours, their taste was still good. Their breakfast was quite good and complete. They provided some salads, fruits, cereal, and also have noodles and an egg station, and it was nice to have the french toast. Overall, my stay was OK.
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Accommodation's Reply
28 Aug 2025
感谢您近期入住Von Majestic Hotel并留下如此详尽的评价。我们很高兴得知您对我们宽敞的大堂、舒适的客房、免费迷你吧,尤其是早餐和糕点感到满意。对于您在办理入住手续时遇到的不便以及床上用品问题,我们深表歉意。对于由此造成的任何不便,我们深表歉意,并已将您的意见转达给前台和客房服务人员,他们将确保立即改进。提供顺畅的入住体验和干净豪华的设施是我们最重要的价值观,我们将竭尽全力避免此类问题再次发生。感谢您的宝贵评价,并期待您再次光临,享受更满意的住宿体验。谢谢!柬埔寨Von Majestic Hotel
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Putra H.
icon-商业
商业
icon-origin-TRAVELOKA
10.0
/10
79 幾週前評論
One of the best hotel on sihanoukville. Pleasure with Mr. Visal.
1 個人覺得它很有幫助
Accommodation's Reply
22 May 2024
尊敬的Putra,感谢您在Traveloka上分享您的评价,并选择我们作为您的首选住宿。得知您认为我们酒店是西哈努克城最好的酒店之一,我们感到非常高兴,这无疑是一个非凡的成就,我们将继续保持下去。我们很高兴您在这里过得愉快,最令人印象深刻的是我们敬业的员工提供的优质服务。我们整个团队都致力于尽一切努力提升您的体验。我们一定会将您的赞美转达给Visal先生,他也会很高兴得知他的努力得到了您的认可。期待再次欢迎您,为您带来难忘的体验。谢谢,管理层。
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