Wonderful hotel, beautiful and luxurious

Other than the GALÁXIA restaurant being told of a shellfish allergy and being served prawns in an appetizer, which caused an allergic reaction, it was a marvelous stay.

Lovely place with incredibly friendly staff. Thoroughly recommend.

Incredible service and beautiful suite overlooking the ocean. The spa was great too.

What can I say but what a fantastic hotel with fantastic staff & service 5*

Subliminal experience with every need/request effortlessly catered for. Beautifully appointed suite with breathtaking views, attentive staff, superb breakfasts. All your heart desires from a luxury hotel…

The staff was awesome. This is one of the best managed hotel I've visited.

Amazing staff. Beautiful property. Treated like royalty

Every single member of staff at The Reserve, from Sergio at the pool upstairs, to Rodrigo, Diana, Mariana, and Jessica at the front desk, to Marta with room service, to Laura, Juan, and John at the Jacarandá Club restaurant, to Ron Paul out front, made me feel completely taken care of. The amenities, communication, and attention to detail for Reserve guests goes above and beyond any hotel I've stayed at. Would recommend this hotel to anyone visiting Madeira.

Alles super ein tolles Hotels Einfach nur klasse

The service was impeccable - particular shout out to Diana Pestana, our amazing and attentive GEPA. Our stay was absolutely perfect. We will be back!