I'm from Indonesia. I really enjoy staying at this hotel. I got a very cheap price, but they even gave us the best room. We got a room on the 5th floor with a balcony and a very best view (city and lake view at one place). I'm so lucky and very happy. All staff are very kind, and the girl staff can give you information because she can speak English. Trust me, Sapa Crown Hotel is near all your destination places. So, this hotel is very recommended to you all 😊☺️