A good buy. Clean. Location good. AC made a lot of noise

Communication regarding self check-in was good and the location was very good, just blocks away from numerous restaurants and other services.

Loved it. Very clean and I loved the area.

Was very clean , surprised no sink or stove in kitchen

Getting instructions to get inside was annoying since there is no front desks everything is with codes to get in. Luckily there was a hotel staff member there and was able to help me get the info I needed to get into my room. Overall, place was clean and it’s in Bay Ridge. That’s a win.

Price

Old of been cleaner floors were dirty walls could use some paint

Frustrating experience all around. Was given room already occupied by another family. Luckily they were not there but their luggage and personal belongings were. Took a long time to get ahold of someone. Responding in Hotels.com app was going to invalid email. I was finally sent alternate email to check into a different room. Not sure if it had been already used or not but sure looked like it. Room service walked in as if they thought it was empty and handed me some towels. Weird. Hardly slept all night wondering who else may wander in. Just zero communication and a bad experience all around. I ended up getting a different place the following day and tried to cancel my second day but have not heard anything from the hotel management and honestly I don't expect to at this point. Save your $$ and avoid this place no matter the cost.

Getting into the place was tricky. We mistakenly booked it for the wrong night. When we got the the code for the room was the same. This is a major security risk. The codes stay the same. Also when we walked in and saw peoples things there, we immediately left closing the door behind us. The door did not lock and was left unlocked. The pictures make the hotel look much nicer than it really was.

Good

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Much smaller than the pictures suggest. The walls are really thin so if everyone else is awake so are you. I also didn't love that there wasn't any kind of deadbolt on the door. Just the lock from the keypad door handle. Overall a decent place to stay though. It's clean and a pretty safe part of town.

Was super comfortable bedding and set up

The towels are stained, torned and burntmarks. There was no facility to make tea in the room

A great area to stay, room very comfortable, easy transportation, supermarket, restaurants, and friendly people, i will choose Bay ridges comfort hotel anytime!!