阿鲁巴万怡度假酒店

I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt

tudo otimo , apenas um incidente muito mal resolvido com o restaurante. Pedi o cardapio e fiz meu pedido bebidas. Paguei a conta, mas minha esposa me questionou. Deve ter algo de errado, ficou caro. Voltei e analisei a conta e percebi que os valores de bebidas estavam mais do que o dobro do que descrito no cardapio. Alegaram que me deram o cardapio errado.( preços de happy hour ) . E simplesmente não corrigiram o erro. Reclamei no Hotel e eles falaram que o restaurante era terceirizado. Senti pela situação que era golpe pra turista

Excelente ubicación. Muy buena la playa exclusiva del hotel. Todo muy bueno.

9.9/10 they ran out of face towels but other than that it was amazing.

All the staff was very friendly and helpful, two exceptional employees were Franco & Jose at the bell station. Great recommendations for dining and overall awesome personalities!

Yes

The rooms were spacious, modern, and super comfortable, and the whole vibe felt calm, polished, and elevated. The pool area? Chic, relaxing, and not overcrowded—exactly what you want on a getaway. Staff was attentive and welcoming, which made the stay feel even more high-end. Not beachfront, but still perfectly located.

Love the staff and the pools - staff was truly wonderful . Location convenient - will book again and telling friends about it . Excactly what we needed

Sim

Check-in and out was not easy or quick. Spa and Laundry facilities were not clearly marked/ Dail dessert or appetizer was very limited and not gluten-free

Hotel excelente. Bem localizado, ótima estrutura e equipe de atendimento especial. Voltaremos em breve!!!

I love how’s friendly and helpful staff was, they are catered to all of me and my family needs. The resort was beautiful with island charm, the property was cleaned daily, entertainment was provided nightly. The food was freshly prepared, presentation was top tier, and the staff was polite, friendly and respectful.

The staff here are amazing! Polite, friendly and just great people! The pool is great! With excellent entertainment!

All the staff seemed new they were nice but not very knowledgeable about rooms or free amenities that the hotel said they offered. Our room ac broke and had to change rooms in the middle of the night TWICE do to the issue only being temporarily resolved.

This property was clean and staff was friendly and breakfast was yummy! Pool was clean and the beach was perfect

The bathroom has mold. There was an employee that was so rude and unhelpful she gave everyone a room but us .. she made us wait till after 4 pm.

Clean and spacious room. Friendly staff at the front desk, restaurant servers were very professional, specially Katherine with her beautiful smile and positive attitude every morning at breakfast made us feel special and happy.

Great, would definitely recommend.

Great place for the money. The beach club is right across in the St Regis!! The beach shuttle runs very quickly. Breakfast was very good. Located in a nice, safe, walkable area. Full if restaurants and other amenities!!

really no complaints. amenities were good. room and property clean. just a little outdated on the exterior but the rooms itself were more up to date. didn’t care for the shower being a bit see through and no door for privacy since i was traveling with my mother.