悉尼阿图拉黑镇酒店

房间还不错，免费停车、wifi，大床是两个床拼起来的，visa全币种结账要额外收1.5%手续费

all the things were great except I had a bad experience with housekeeping, the room attendant dropped off my cake which I just finished a half of them, even I wrote a notice beside the plates, they ignored it and I had to buy a breakfast for another day again. Apart from that issue, all the staff are helpful and nice. The hotel located just next to a driving cinema, 5mins drive to Westpoint shopping mall, if you come with your own car, that's good to choose this hotel coz lot of car parking spaces and it only takes ard 35mins driving to go to the city.

整體不錯，略嫌水壓不足，花曬出水比較弱。附近的wet and wild已開業，值得一試！

Clean rooms. Staff very helpful & polite. So close to M4 motorway. The the way the hotel is furnished is unreal. Close to Raging Waters water park. 10mins to Blacktown CBD. I will return

Efficient check in and check out

The staff where exceptional.

The first room was well set up and clean But by adding another night & necessary room change comparatively the second room was not as clean or stocked with complimentary products or even clean glasses The overall experience of the Blacktown Ature was good - handy location but felt harassed and uncomfortable by being put on the spot several times - including phone call whilst out about payment that had clearly come through from my account but not showing on your system( clearly money was being held by third party booking party) I was considering extending a second night … but was being made to feel I had done something wrong. It was very difficult to find someone working that could resolve the issue. This left us with a feeling of discomfort & hesitant to recommend to others

Recently had a one night stay. The check in process was easy. The room was clean and the staff very courteous. Had a lovely dip in the pool in the afternoon to cool off. My stay was an enjoyable one and I would definitely stay here again

M

Great beds and service all round. Will be back again

The one star is for the establishment but 5 Stars to the duty manager she was amazing and tried to do her best. Our room lost power twice during our stay. The shower fluctuated from freezing to scorching hot. Sunday a 42 degree day and the bars were closed couldn’t get cold refreshments. Screaming kids running in corridors throwing Popcorn everywhere on all floors. No adult supervision or responsibility. The only reason we chose the Atura was for the outdoor pool. In future it’s not a good enough reason to stay

Very neat and clean room very quite

Was really enjoyable staff were great drinks were great room was clean, only thing was the fold out sofa bed was pretty uncomfortable.

Comfortable

Overall stay was absolutely lovely, however $60 per person for breakfast is just ridiculous

Half of the amenities in the room were either not working or missing...At the check in I had to wait even though there was no other guests...The receptionist was on the phone with a customer and it took a long time...After asking for a complementary drink I was rejected again aswell as in my previous stays...Did not sleep well at all. Not a great experience at all.The night receptionist tried to help with a complementary breakfast...All in all a very bad experience specially when you are extremely tired...

Lovely staff ! Cleaned with necessary amenities.

Everything was great in our stay except room cleaning service. Cleaners didn’t even try to clean single thing. He left bathroom as it is and didn’t even bother to change our bed sheet as he know we had a 15 month baby with us in room.

Lots of parking. Room clean and staff nice. Good choice for family leaving. See you next time.

The buffet Breakfast was too expensive, and not worth it! But besides that we were pleased!