伯克利海滩酒店

各方面都蠻舒適的，尤其是無敵海景令人感到愉悅，客房整理得相當乾淨，廚房的用具很齊全，距離最大的超市大概也只要五到8分鐘的路程，窗戶看出去全都是海景非常值得

Clean, Sea view apartment Very close to beach 10 minutes walk to Cavill Avenue 3 minutes walk to G link

The water pressure in shower rooms are not enough and not stable at all. (even when 1 shower was using) Even with 2 shower rooms, we are not able to take showers at the same time in different rooms.

公寓位于海边，无敌海景房，下楼就是沙滩。公寓地点不错，去冲浪者天堂中心区域比较近。入住的二卧室公寓超大，设施较新，厨房用具齐全，我们还自己烧了一顿海鲜大餐。特别值得一提的是老板娘是中国人，对于我这种英语渣来说，能用中文交流咨询真是太方便了。最后感谢老板娘在我们被水母蛰伤后给予的帮助。

首先中肯地评价酒店的硬件，我们预定的是两卧室的高级房，房间是够大的，面朝大海，风景很好，通风敞亮，做饭的设施和用具比较齐全，wifi还可以，这是好的地方。现在来说不好的地方，总的来说，房子的家具是比较旧的，尤其是沙发桌椅；床很轻，带轮子，坐上去都会滑走，而且床垫应该是海绵的，坐上去躺上去就陷进去了很难起来，太软以至于睡醒觉浑身都酸疼；被子是那种很旧的毛毯，感觉脏脏的，不敢直接用。再说服务，服务时间太短，入住的时候是周六，中午就没人了，我们打电话过去自己开的密码柜拿了钥匙，但是这个不好操作，说明也不太清晰，以至于好几个人弄了好久才拿到了钥匙；但是我们要的加床，倒是第二天就给我们送上去了；全程没有过任何服务，卫生要自己搞，垃圾要自己倒，否则是要罚款的，以至于我们走的那天早上很早起来全家动员一起搞了一次卫生，这住酒店从来没试过这么累。但以上都是可以接受的，下面来说让我非常生气的事情。首先是，这个酒店收费非常狠，而且不透明。预定的时候，虽然房间是显示可以住4大1小的，但是会因为入住的人数不一样而收费不一样，我就是预定的时候没有注意这一点，随意选了人数，以至于没发现是要多收费的，否则我才不会用这个价钱定这样的酒店，入住的时候就是4大2小，结果说一个房子最多只能住4人，多出来的2人要多收70澳元每天，哪怕是很小的不占床的孩子，4晚就280澳元了，说是整个澳洲都是这样要求的，消防的要求，要报政府的，可是我在澳洲全程都没有再遇到过这样的事情，不可说不黑，但是因为不了解澳洲法律，所以也只能闷气吞声的付钱了，价格比悉尼住美利通还贵！其次，在我退房之前，已经很认真很仔细地搞了一次卫生，结果在我离开了黄金海岸之后，当天下午接到了酒店的电话，说白色的茶几上留下了孩子用笔画的几条痕迹擦不掉，需要请专门的人来清洁，要收我的罚款。要知道，我仔细搞了卫生，如果是很明显的痕迹我一定会看见并且清理，但是我并没有看见，后来自动在我的信用卡扣除了80澳元的罚款。后来我按照酒店的邮箱给他们发了邮件，要求他们发桌子被画了的照片以及找人清洁的账单给我，过了那么多天了也没有收到一点回应。这件事情，如果你有证据我会认，如果拿不出来证据，我会投诉到底，不能让人这么狠宰，心情实在太郁闷。以上说的都是事实，请大家借鉴。

I will definitely recommend it as the location and the environment are both good.

Great communication and property was amazing

The ground floor is a great location however that is where it stops. This apartment is in desperate need to redecorating and repairing. The is a huge hole in the the worn out leather lounge, the walls and skirting boards are crumbly and in desperate need of paint and repair, there are tiles missing outside and the inside curtains have black mould on them and the Venetian blinds are dusty and rusty. We had the manager get the cleaner back in as the floors were still dirty and the windows were disgusting with hand and finger marks all over them just to name a few. This apartment is in an ideal location however it desperately needs money spent on it! The owner of this apartment must be greedy and stupid.. with all the other properties on the gold coast why would you expect people to stay here? We had to extend our stay due to flight issues but i couldnt wait to get home. Never again!!

An amazing property with the best location in Surfers a small complex which means minimal people in the pool and using the facilities. Stunning views in the beachfront apartment we stayed in. Close to surfers but not too busy, located opposite a patrolled flagged section of the beach. The property managers were extremely helpful, we can’t wait to stay there again!!

Fabulous location. Staff are very friendly and accommodating

Right on the beach which is great! However the unit is not clean and a few things broken inside. Also the sewer smell bad.

Good stay for family we had a great time, made our weekend away the perfect getaway. So relaxing and close to everything

Location that you cannot beat! Really on the beach - and nice walking distance to "downtown Surfers Paradise" so you are still a bit away from it all but can easily join in if you feel like it. Nice appartements, but ours didn't have that great kitchen utensils (only 1 frying pan, no sharp knives, limited number of plates etc) No big issue though. Internet is really poor - but with a decent dataplan of your own, you are OK.

Very central location, great ocean views from every room in the apartment. Only downside was very noisy from cars at all hours, not normal traffic, most likely young guys in loud vehicles who love to hear themselves echo off the buildings. Pool area was great and it was heated.

電気製品全般の調子が悪かった

Fantastic location, friendly staff, great views from the room. Would stay here again

Fantastic location, walking distance to everything and SENSATIONAL views of the beautiful beach, the pic on website doesn't do it justice. The Apartment is spacious and well equipped with everything you could need. Property managers were friendly and helpful. Everything was easy, we didn't want to leave.

Location is great. Right next to the beach. Amenities such as pool, spa and sauna in great condition. Slightlt disappointed by showers in apartment bathrooms that didnt work well. Few of the lights in the bedrooms did not work. Nevertheless, we had a great time.

The property was in an excellent location and we had an enjoyable stay but the wardrobes were broken and need fixing and there was a slight odour in the apartment that didn't go away for the duration of our stay. Someone damaged my car in the underground car park and dented the back passenger door. Apart from that we enjoyed the stay.

We loved the fact that we were on the ground floor. Able to walk out on to the patio and be only seconds to the beach. The suite was huge and even had our own pet geckos.