阿伯茨福德最佳酒店

Absolutely shocking. Nobody there when I arrived ;couldn't get in and had to find accommodation elsewhere. Waiting for Expedia to give me my refund

Ari, the manager, was helpful and friendly. The property was a let down, but ok for one night.

Due to a booking mix up. I was moved to Collingwood. The property was unsanitary and no provision of towels and basic utensils.

Despite booking a week in advance for 4 nights, I was told when I called ahead, that they knew nothing about my arrival. I was told to wait outside the property for the owner to arrive and let me in. This meant I was waiting on the street late at night for 20mins. Upon his arrival I was told there was no room at the original address and I was taken to another a short ride away. Once again there was no room so I was taken to a third property and shown inside. It was essentially a boarding house with approx 15 others living there. The kitchen was filthy and messy, the bathroom well used and unkept. The owner said he would get me bedding and left the property, returning 20mins later with a pillow (no pillow case) and 1 fitted sheet (that was too small for the mattress). Being late at night and having been on a long flight, I had no other choice but to sleep the night there...with no blankets. I expressed my displeasure at not being in my original booked accommodation and told the owner I would be leaving in the morning. He then promised a refund for the remaining 3 nights. This never happened. In the middle of the night I was woken by the residents talking and moving around the house. After many phone calls a refund has not yet occurred.