布莱顿服务式公寓酒店

客戶訂3人加床及付額外床位費，結果衹作2人處理。接待處職員沒按時上班，也沒留意峉戶需要，客服不合格。不過，賓館位置算適中，接近火車站及超市食肆，附近環境清潔舒適; 但作為賓館似乎設施欠缺例如杯碟食具。

Staff is nice, apartment is comfy. There are many reataurants, supermarket and pharmacy in walkable distance. Very convenient and the rate is not high, good to stay.

比想像中要好，當初預定了一間3人房，1張雙人床及1張梳化床，最後他們給了1張雙人床及1張單人床的房間我們，而且有露台，看到中庭的風景，實在意想不到！而且床間整潔度比酒店還要好，裝潢也看得出是新的，只是家具看來是用了好幾年。每天也收拾床鋪。真的像家一樣有齊廚房電器，工具，叉刀碟碗。走路2分鐘就到大型超市，買菜一流，泊車位也方便。只是有一個缺點，我的iphone充電器被收拾房間的人推床時撞彎了，可能他沒看到我把叉電器插在牆上。但整體是舒服的Apartment。

不太好找，至少用我们iGO导航，在酒店边上转了好几圈才发现标识和入口。房间非常漂亮，干净和舒适，餐具炉灶一应俱全。两室一厅的房子，如果能有烘干机和两个独立洗澡间就更好了。是我们12天澳洲行最贵的酒店，确实不错，不过相比较菲利普岛的华美达性价比稍逊一筹。

用IiGo导航，已经导到了地方，但找酒店标识和入口却花了些周折。一进房间，非常干净和漂亮，很棒！餐具和炉灶很全。总体来说酒店质量和舒适度值得称赞，就是有些小贵了，是我们澳洲12天旅行中最贵的一家酒店。另外，我们入住的是两室一厅的公寓式酒店，2大人2孩子，如果能像菲利普岛的华美达一样，提供两个独立洗澡间和烘干机就更好了。

Fine and can be better

设备齐全，有洗衣机，洗碗机，烤箱等很方便，但床不够舒适。房间有蚂蚁。

Would you stay in a room with blood stain on the carpet and they had to leave the windows open to try to rid of the urine smell as well as wet paint smell, I definitely did not! On checking in we noticed a few red flags....inaccurate description online pics are not what it seems, poor customer service (basically handed the keys and find the room yourself), scattered bags of rubbish left in foyer, apartment hallways and parking area, blood on carpet in lounge room and urine smell in bedroom. We walked into the apartment and looked at surroundings only to walk straight back out to reception to ask for refund. They offered another room but that too smelt mouldy. They contacted manger who refused refund, even Hotels.com tried to refund and yet still refused! Left me stranded as I then had to find an alternate accom nearby late in the evening. Should have taken photos but we were so disgusted.

Our apartment was very comfortable, clean and reliable. Could not fault it.

Was good for the cost, only there for 1 night. Easy access to local shopping centre

The people living in the room next to me were broken into one night...their phone, wallet, unit keys and car keys were stolen...and their car was also stolen!!

Completely run down old joint. It was kind of clean but has an old ingrained dirtiness to it

I arrived to check in and was told that I had been sent a email saying the room was flooded, and they had transferred me to their sister motel in Highett. I did not have a car and had chosen this accommodation on the grounds that it was on the Sandringham line close to my friend’s place. The room was not cheap, but convenient to my method of public transport so I had paid more than I normally would. The sister motel was on the Frankston railway line, and although only 6km by car away from the Brighton Appartments, a long way for someone travelling by public transport. I asked my brother ( who had a car) if we could swap accommodation for the night. He drove to the Buckingham in Highett, only to be told there was no room for me/ him! After ringing the Brighton Apartments, they eventually provided a room for the night, and although I’d been promised a $1Au deal on the buffet breakfast by the Brighton Appts, my brother was told it would cost him $22.50! Poor service, untimely notice, no due regard for potential transport issues And costs. Things promised by one source, not delivered by the replacement service organised. Left a bad taste in one’s mouth.

The moved us to some other accomodation, but were not able to give us self catering like we wanted.

Not clean, dishwasher let water out, no wash cloth to hand wash dishes. Switch for oven looked dangerous with cracks and pushed into fitting when trying to turn on.

This property smelt like mould, stains on carpet, mould in shower, water on floor near toilet with pieces of corn, curtains hanging of rails, kitchen cupboard doors hanging off hinges. Disgusting refused to stay

The complex and room are run down. The room was smelly, dark and not properly cleaned...even food scraps/crumbs under the lounge cushions (see photos). Left a day early. Would not recommend it to anyone !!!

Pretty ordinary! Noisy, dirty and difficult to locate, and very very poorly lit. Incredibly disappointing, people screaming in the complex, room is aged and filthy. Didn’t end up staying the night as felt incredibly unsafe, raised with property manager and he didn’t care as they already had our payment. INCREDIBLY DISAPPOINTING! DO NOT STAY HERE! Price was comparable with surrounding properties so it certainly wasn’t a “budget” option!

Communication with the Manager was below par! Aircon was not working! Simple solution get it fixed! Apparently it cost money. The property as a whole needs regular maintenance. Cleanliness is poor all around property.

This property is not fit to stay at. It was dirty, mould on the walls and the whole complex was dubious with unsavoury people around. Do not stay here.