We’ve great 4 night stayed in this hotel: 1. Arrived at 9.30 am and it’s still too early for checking-in. They offer early check-in with additional AUD$25 but we preferred strolling around nearby attractions. The front-liner was very helpful, speedy and friendly in handling guests. 2. We left our big luggages for 3 nights as we flew to Sydney and back again to Ibis Swanston for staying one night. It helped as a lot as we took budget air with certain weights luggage allowed. 3. The location is perfect, close to Melbourne central, eating places, Victoria Market etc and the nearest tram station (Queensberry St.) is just 5 min walk. 4. Although the size of my room (deluxe) is not so ample, but it is nice with white , fresh & clean bed sheet , they changed towels & add amenities everyday. Highly recommended and I’ll be back to Ibis Swanston if I travel again to Melb.