牛津高地人酒店

By the time of checking in, AUD$200 security bond was charged by the reception and said that it would be returned few days after checking out. However, only AUD$187 was returned so we inquired about that by email. The hotel then replied, said AUD$13 was charged for 2 bottles of wine from the mini bar. We had never taken any item from the mini bar so we hoped that the hotel could return the remaining bond to us but no further response was given by the hotel. We are so disappointed that the hotel charge their guests on something they never done. We have thought about the reasons of missing wines and two possibilities came up. First, if the wines were missing before we checked in, it means the quality of housekeeping of the hotel is too poor that the staff couldn’t notice that two wines were missing or didn’t refill the minibar after the checkout of last guests. Second is that if the wines were missing after we checked out, it means there are problems with the security of the hotel as people could get into a room and steal thing. We understand that the truth is hard to find out but we are truly disappointed that we were charged for something we didn’t do or take.

位置不錯，開車三十分鐘之內可到達目的地。

Handy location for us, close to family. Thirsty Camel on site was very handy. Didn't use hotel amenities other than the room. Staff we had contact with were all very friendly and helpful. Clean room and comfy bed.

Could not knock the highlander in any way we have stayed there several times and as always very enjoyable.

Would definitely stay again

Dripping tap in bathroom sink. No use charge points

Lovely and private. Spa bath is always a nice treat. Great to have carparking right at the door.

Très bon accueil avec toutes les informations nécessaires. Chambre supérieure 19 grande et bien équipée. Parking juste devant. Restaurants sur place et à proximité. Le petit déjeuner en chambre se résume à des céréales et barre de céréales avec bouilloire pour le thé et café. A une vingtaine de minutes du centre d'Adelaïde. Hôtel pour gamer avec jeux sur place.

Spacious room, pleasant staff.

The roast beef dinner with Yorkshire pudding was cold. The pudding was miniscule. The beef was the tail end of one joint and the first end of the next. It tried to make up for quality with quantity and failed

Superior room was spacious and comfortable. There were no issues in shortening my stay by a day. Front desk, bar and restaurant staff courteous. Good food options at the restaurant.

Air conditioning perfect.the bar fridge was well stocked although we did not use it.

Teppich verschmutzt, Zimmer roch unangenehm, das Frühstück war ein Witz, Bad total unpraktisch, kein einziges Fenster zum Öffnen oder Rausschauen im gesamten Appartement. Kann ich nicht empfehlen.

Nice, clean, modern room but mattress could do with replacement. Sportsbar, locals were lively and welcoming. Meal was lovely. A nice asortment for continetal breakfast that was in the room and included in the cost. Third time ihave stayed here and would stay again.

Room was good

Clean and pleasant room, food excellent in the restaurant, only problem due to a a blocked drain adjacent to the superior rooms (numbers 24,25,26 and an unlevel carpark surface causing significant pooling of water deep enough to cover your footwear, which does not drain away adequately. According to staff it is even worse in winter! This could easily be remidied if management is willing to address this issue.

airconditioner and door lock not working properly

Lovely helpful reception staff. Affordable dining with plenty of options. Clean an comfortable room.

It was a great experience

We stayed there on a Saturday night. The guy at the front desk and the staff at the restaurant next to the hotel were all very friendly and helpful.